Transcy: AI Language Translate
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Great application with great support.
It was very easy to install this app. To setup translation on our page took few minutes. Support chat was perfect. All our questions were answered with "light speed"! We highly recommend Transcy: AI Language Translate.
Hi Michal,
I'm Mirabel from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy by OneCommerce
This is by far the best translation app on Shopify. I have tried them all, and Transcy's ability to let one manually edit translations is powerfully unique and simple to use. If I could leave a separate review for the customer service behind this team, I would. The ability to chat on demand with team members immediately is incredibly helpful. They have honestly exceeded my expectations, helping me with every single issue that I had, patiently and quickly, at no extra cost! I would like to especially commend Jennifer from the FireApps team, who has been incredibly supportive, patient, kind and helpful! Thank you Jennifer! Look forward to working with you all as my business grows!
Hi Abdelrahman,
I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Matthew
Transcy - Translate Language and Convert Currency
Transcy offers a very efficient service to solve problems quickly. We are very happy with their excellent, fast and personalized service.
Hi Sheila,
This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy by OneCommerce
The agent I had help me Amber was really helpful, within minutes she had me up and running and had the menu appear where it should and translating how I needed. So far this service has been amazing! El agente que me ayudó a Amber fue realmente útil, en cuestión de minutos me puso en marcha y el menú apareció donde debía y se tradujo como yo necesitaba. Hasta ahora este servicio ha sido increíble.
this app is really good and useless. the attention is really good. the patience ever better. thank you so much for your time
Hi Cecilia,
I'm Enda from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Enda
Transcy - Translate Language and Convert Currency
This app is amazing. And the customer support is great! John helped me a lot during set up. Thanks!!!!
I used this app and had some problems with the currency switcher. I contacted the team on the live chat. They were super helpful, they fixed it the way I wanted. I recommend this app 100%.
Hi Sally,
Here's Jena. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy - Translate Language and Convert Currency
I had a problem with the app translating on my website. I contacted Transcy and they solved my problem very quickly. Whenever I need their help, they never disappoint. Excellent customer service. Anna and Jennifer are the best!
The app works great! Also, great customer service. They help you set up the plug-in in a few minutes.
Hi Sharvan,
Here's Marcus. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Marcus
Transcy - Translate Language and Convert Currency
I used the app just to give our spanish speaking customers the option to review our site in their first language and it has worked out great!!
Hi Steven,
This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Diego
Transcy - Translate Language and Convert Currency