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Limited to 2 languages, the upsell has hidden in the details, there are other apps that offer this for free
We've attempted to reach out - please be in touch at localization-product-team@shopify.com
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Thanks for trying out the app, sorry to hear about your experience. You can have up to 20 languages with Shopify, and use auto-translation with 2 of them with Translate & Adapt, without word limits. We aim to make this clear - it's here: https://apps.shopify.com/translate-and-adapt/ and shows when you first click auto-translate. Feedback welcome on how we can ensure no nasty surprises. There is not currently an upsell, though we are considering how to allow for more. Translate & Adapt can be used alongside other apps that use the Translations API, so you could get further auto-translations from an additional app.