Hextom AI Translate & Currency

I’ve tried several translation apps over the years, and Hexcom stands out as my preferred choice. The interface is clear and easy to use, the support is excellent, and purchasing additional credits is simple and transparent—you always know exactly what you’re paying for.

Had plenty of issues in the beginning but I reached out to the customer service and they solved the issue within 10 minutes, One tip is to don't forget to synch the shopify markets with the app! Other wise the translation woun´t appear! Thanks to Ingrid J!!!!

The app is intuitive so it's easy to install and configure. It's also a true translation and properly configured to send the hreflang signals to Google (which many other translation apps don't). Now where the Hextom team really stands out is their support! There was a conflict with another app we had installed and Ingrid together with the development team were able to configure the exception rules so the other app could be fully translated and continue to work with the Hextom app! Not only was the app designed to address exceptions like this, the team at Hextom put together the solution and implemented it so our site works flawless in all our languages across all our apps! A++++++

After trying Shopify’s native solution and two other translation apps, we still couldn’t achieve a truly complete translation, especially across dynamic areas and after-login/customer-only pages. Hextom was the first tool that genuinely allowed us to finish the job.

What made the difference is the flexibility of the workflows: Visual Editor, “All translations”, Custom Translation, and Excel import/export. Combining these approaches, we were able to translate everything, including cart-related and after-login strings, and the final result is now fully consistent across languages.

Support was also excellent. Ingrid took the time to understand the exact scenarios, reviewed recordings, explained the Visual Editor limitation with login sessions clearly, and pointed us to the right workaround. That clarity saved us a lot of time when we were already deep in execution mode.

One note for other merchants: don’t judge an app only by the number/quality of reviews. Some tools simply do the job better, and this was one of those cases. We’re happy customers.

Highly recommended for merchants who need a serious translation solution and responsive, knowledgeable support.

Many thanks to support staff member Haira F for the assistance; she helped me resolve a configuration issue when my currency converter was not functioning properly.

Excellent support — fast and effective. Hextom’s team was very responsive and quickly fixed our issue. Clear communication and a smooth resolution. Highly recommended!

I’ve been using this Shopify translation app for a while now, and I have to say, it’s amazing! It makes my store truly multilingual, and I can customize which languages I want to offer, which is super handy. The app translates everything—products, collections, pages—automatically, and I can also tweak translations manually if I want them to sound just right. It’s really powerful and easy to use. What I love most is their customer support—they’re so patient and helpful. Every time I had a question or ran into a small issue, they guided me step by step until it was fixed. Thanks to this app, my international customers have a smooth shopping experience, and I’ve saved so much time managing translations. Honestly, if you have a Shopify store and want to go multilingual, this app is a must-have. Highly recommend it!

Quick support, always helpful, and app does the job. Amazing work :-)

Incomprehensible, no direct support only via email, you pay for a program that tries to translate, and then they charge you a high credit. Disappointing

I’m from 8849tech.com, a best-selling brand of rugged, waterproof projector phones and tablets.I’ve tried many translation plugins—some were too expensive, while cheaper ones didn’t work well.This one is the most affordable I’ve found that actually works great, with no complicated setup and fast customer support.There was a small issue—the price displayed with a “-” sign—but their developer fixed it very quickly. I’ve been using it for about six months now, and it’s been excellent.

Highly recommended!

This version sounds authentic, like a real user testimonial, and highlights your key points: value, ease of use, responsive support, and reliability—perfect for a website, app store review, or social media post. Let me know if you'd like a shorter or more technical variation!