Hextom AI Translate & Currency

We have been using this app for a few years now and our total experience with Hextom is very good. Especially impressed by their support - when needing assistance with small things, they respond and deliver quickly and accurately.

Great app that offers different ways of translating. Manual or Auto, and also supports adding your own translated product images for different languages. Some issues so come up, but support is always ready to help. Very quick and supportive, providing good solutions or fixing issues themselves. Thanks!

Update after 3 years:
I am so done with this app. Especially the "Manual Translation Part"
Prepare for "something wrong while saving the translation, please try again later"-errors all the time. I have no interest anymore in working with the app's support team, because next time I need to work with the app it's either the same error again or something new. Like always.

Also this app is very poorly translated. Which is especially sad because it's a translation app.

#####

It's a wonderful app, that you can use for free if you are using the manual translation. I've used it to translate ten of thousands of words and it works mostly without problems. If something doesn't work, support is there to help you!

However, they released a big update in January 2023 which caused some parts of the app to not work correctly or at all for almost four weeks. It didn't affect translations that were already saved in shopify, but it prevented us from adding new translation in several cases.
After the update works correctly, I see that it includes really helpful functionalities, but I really wish they will be more careful in the future when implementing new stuff.

Excellent support — fast and effective. Hextom’s team was very responsive and quickly fixed our issue. Clear communication and a smooth resolution. Highly recommended!

Übersetzt extrem schnell, sehr zuverlässig und preisgünstiger als andere. Um Längen besser als die Shopify eigene Lösung.

Incomprehensible, no direct support only via email, you pay for a program that tries to translate, and then they charge you a high credit. Disappointing

nice !!! i love

Very nice App， the most powerful translate App I used.

ページを沢山作っても料金が高くならないのでとても素晴らしいアプリです。
今のところ使って2週間ほどですが、とても快適です。

Had plenty of issues in the beginning but I reached out to the customer service and they solved the issue within 10 minutes, One tip is to don't forget to synch the shopify markets with the app! Other wise the translation woun´t appear! Thanks to Ingrid J!!!!