Transtore – Překlad jazyků
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Ho installato l’app Lingue Traduttore AI Translate nel mio store Shopify per poter offrire una migliore esperienza ai clienti internazionali, e devo dire che sono rimasto molto soddisfatto. L’interfaccia è semplice e intuitiva, e la configurazione iniziale è stata davvero rapida.
Le traduzioni automatiche sono generalmente buone, ma apprezzo molto la possibilità di modificarle manualmente per adattare il tono e lo stile al mio brand. Il fatto che si integri perfettamente con Shopify Markets è un grande vantaggio per chi vende in più Paesi.
Molto utile anche la funzione di rilevamento automatico della lingua e della valuta in base alla posizione del cliente: migliora notevolmente l’esperienza d’acquisto e riduce gli ostacoli alla conversione.
Unico punto da migliorare, a mio parere, è la qualità di alcune traduzioni automatiche, che a volte risultano un po’ letterali – ma niente che non si possa sistemare con un minimo di revisione manuale.
In sintesi: un’ottima app per chi vuole internazionalizzare il proprio store senza impazzire con la gestione multilingua. Consigliata!
This is a great app with excellent customer support. It would be even better if currency conversion allowed manual input instead of automatic rate calculation.
It's very easy to use and it is totally free. Very helpful for my shop.
Saved a lot of translation time. You just need to click the button and the translatation will be ready in about 20seconds. The support team is very fast response and help me solve the problems really quick. I recommend this app very much!
The app has been working exceptionally well, making it super easy to add languages, currencies, and locations. It would be great to have a few more stylistic options for the selector.
Transtore ist eine absolute Bereicherung für meinen Shopify-Shop! Die App ist unglaublich benutzerfreundlich und hat die Verwaltung meiner internationalen Bestellungen erheblich vereinfacht. Die Übersetzungsfunktionen funktionieren einwandfrei, und ich kann problemlos mehrere Sprachen integrieren, um meinen internationalen Kunden ein besseres Einkaufserlebnis zu bieten. Besonders begeistert mich der schnelle Support, der mir bei jeder Anfrage sofort geholfen hat. Ich kann Transtore nur empfehlen – es spart Zeit und macht den Verkaufsprozess global zugänglicher!
The app was free as a trial and it was good, but recently I encountered problems when I changed the store's currency. Their customer support is very weak. I had a problem and couldn't find any support, so I uninstalled the app. When I tried to reinstall it, they charged me a fee to restore it. Just to clarify, I paid for this month two days ago, so I'm waiting for the team to respond and refund the money I paid today.
Hi there,
We're so sorry for the inconvenience you experienced and would like to help you resolve the currency issue as soon as possible. Can you kindly take a few minutes to review our email and let us know how the issue happened on your side?
Additionally, we want to clarify the billing part for you:
After checking the Shopify billing system, we can see that your previous billing cycle was Feb 2 – Mar 4, and the app was uninstalled on March 4, which was the end of that billing period.
When the app was reinstalled afterward, Shopify automatically created a new subscription with a new billing cycle, so the charge you’re seeing now is for the new billing period, not a duplicate charge from the previous one.
Could you please double-check the billing details in your Shopify admin to confirm?
Look forward to hearing from you.
1 stella assolutamente meritata. Uso questa app da due anni e per tutto questo tempo era completamente gratuita. Di punto in bianco hanno deciso di renderla a pagamento, ma non in modo uguale per tutti: applicano criteri diversi da negozio a negozio. Una scelta poco trasparente e sinceramente molto discutibile.
La cosa che dà più fastidio non è il pagamento in sé, ma il modo in cui è stato gestito. Se decidete di cambiare modello, fatelo in modo chiaro e corretto per tutti, non creando trattamenti differenti senza una logica evidente.
L’ho disinstallata subito e in pochi minuti ho trovato alternative migliori. Prima di pagare un abbonamento per un servizio di questo tipo consiglio di cercare altre app: il mercato è pieno di opzioni valide. Personalmente preferisco non dare soldi a un’azienda che tratta i propri utenti in questo modo.
La fiducia si costruisce nel tempo e si perde molto velocemente.
Really nice app that translates everything on your store, even third-party elements, which was one of the biggest challenges we faced.
The backend could be improved, but overall it's a very useful and great app. Customer service is fast and efficient
Great customer service, the interface only works on Chrome but overall very good experience, and has really helped with converting our international clients.
IF POSSIBLE TO LEAVE THEM -1000000 STAR I WOULDNT MIND
A COMPLETE MESSED UP TEAM AND PEOPLE
they asked to have access to my store to fix their app ,
they gave themselves the permission to delete my professional translation and keep my website with no translation, and then using their lousy app for a very extremely weird translation that has no meaning what so ever!!!!
THEY DELETED DATA FROM MY WEBSITE ,
I reported them to shopify , these people should not be trusted
after i faced them with what they have done ,they stopped answering me and they just ignored all my emails
I CAN NOT BELEIVE THAT APPS LIKE THESE ARE ALLOWED ON SHOPIFY !!
they should be completely banned from shopify !!!!
Hi there,
We sincerely apologize for the inconvenience caused and understand your frustration.
After thoroughly investigating the issue, here's what happened:
1. Our technical team, as per your request, worked to exclude certain elements like brand names and product vendors from being translated.
2. However, there was a misunderstanding while reviewing the video you provided. The team mistakenly believed you wanted to keep the entire menu untranslated by AI automatically.
3. In attempting to implement this, they removed existing content, which should have been confirmed with you beforehand.
We acknowledge this mistake, and we deeply regret the impact it had on your website. Rest assured, this has been a valuable lesson for our entire team. While this was unintentional, we understand the severity of the issue and are committed to doing better in the future.
Once again, we apologize and appreciate your understanding.
