Transtore – Překlad jazyků

We apologize for any confusion this delay may have caused you.

We are pleased to inform you that an update addressing this concern is in the final stages of development and testing, and we anticipate that the update will be released within the next coming weeks.

If you have any further feedback or questions, please don't hesitate to reach out.

Sincerely,
Transtore Team

Dear Lkikos.com store admin,

We sincerely apologize for the inconvenience you experienced.

Our app translates storefront content dynamically without saving the translated content directly into Shopify’s database. This approach helps merchants save time managing translations and avoids the need to manually find and replace problematic translated content.

However, one side effect of this method is that there is no stored translated content available to sync directly with external feeds such as Google GMC, Facebook, Bing, Pinterest, etc.

To generate translated content for your feed, you can use our Edit Translation feature to manually create and manage translated content for your products and other important resources directly within the app. Once saved, this content will sync to Shopify and can then be uploaded to your Google GMC or other marketing feeds accordingly.

Alternatively, you may also use Shopify’s Translate & Adapt app alongside our app to create and sync translated content directly to platforms such as Google, Facebook, Bing, Pinterest, and more.

We truly appreciate your feedback and understanding. Please feel free to let us know if you need any assistance setting this up — we would be happy to help.

Best regards,
Transtore Support Team

Dear Masters of Shilajit official store admin,

Thank you so much for your feedback and for taking the time to leave us a review.

We’re very happy to hear that, so far, you find the app easy and clear to use. Your support truly means a lot to our team.

We will continue improving the app and adding more valuable features to provide an even better experience for merchants like you.

If you ever have any questions, suggestions, or need assistance, please feel free to reach out anytime. We would be more than happy to help.

Best regards,
Transtore Support Team

Dear Jersey Plug store admin,

We’re very sorry to hear that the Geolocation feature is not working properly on your store.

Could you please try reinstalling the app so we can continue checking and properly address the issue for you? Reinstalling may help refresh the connection and allow our team to investigate the issue more effectively.

We truly appreciate your patience and would be happy to continue assisting you until the issue is resolved.

Best regards,
Transtore Support Team

Hi CONNECT store admin,

We’re very sorry for the inconvenience caused by the “store admin key is invalid” error.

Could you please try reinstalling the app and testing again? This may help refresh the connection between the app and your store.

Once reinstalled, please let us know if the issue still persists so we can further investigate and assist you better.

We truly appreciate your patience and would be happy to help resolve this for you.

Best regards,
Transtore Support Team

Hi Inclusive Inc store admin,

I’m sorry for any confusion caused, and I’d like to clarify how Transtore works, as it may be different from apps like Langshop.

Transtore translates your storefront dynamically using a script embedded into your theme, instead of storing translated content directly in Shopify. That’s why the translation can complete within seconds, even for an entire store. However, the app now also allows you to review, edit, and manage translations directly within the app dashboard.

Many merchants prefer this method because it saves time and avoids manually managing translations, while still providing good translation quality.

One limitation is that when customers switch languages, there may be a slight delay before the translated content fully appears on the storefront.

Regarding publishing languages, the app currently allows adding up to 20 target languages, but depending on the plan, only 2 languages can be published at the same time.

We genuinely hope you can give Transtore another try. If needed, our team would be happy to guide you further and help test the translation on your store.

Best regards,
Transtore Support Team

Dear souk-dubai store admin,

Thank you for taking the time to leave us a review. We truly appreciate your support.

We’re glad to hear that your experience with the app has been nice so far. At the same time, we would love to know if there is anything we could improve to make your experience even better.

If you have any suggestions, feedback, or concerns, please feel free to share them with us. Our team is always happy to listen and continue improving the app for our merchants.

Best regards,
Transtore Support Team

Dear cfcbait store admin,

We sincerely apologize for any confusion or inconvenience caused.

We would like to clarify that you can absolutely use the app without leaving a review or feedback. We understand how the review request may have felt uncomfortable, and we want to assure you that this was never our intention. Our goal is always to provide a smooth, transparent, and user-friendly experience for all merchants.

We also follow Shopify’s policies regarding app reviews to ensure all feedback is based on trust, fairness, and transparency. Reviews are completely optional, and we truly value honest feedback from our users as it helps us continue improving both the app and the overall experience.

If you need any clarification or assistance with the Geolocation feature or any other part of the app, please feel free to reach out. Our team would be more than happy to help.

Best regards,
Transtore Support Team

Dear Shoprifty store admin,

We sincerely apologize for any inconvenience or negative experience you had with our customer service.

Regarding your concern about excluding specific words from translation, we would like to let you know that the app now offers a Glossary feature. This feature allows you to create translation rules to exclude specific words from being translated or replace them with preferred translations.

However, please note that to make the Glossary feature work properly, you would need to use the manual translation/management feature within the app.

We truly appreciate your feedback, as it helps us continue improving both the app and our support experience. If you would like, our team would be more than happy to guide you on how to set up the Glossary feature correctly.

Best regards,
Transtore Support Team