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Excellent customer service - good shipping!
Hi NEWYORKLISTED,
Thank you so much! We're thrilled to hear you had a great experience with our customer service and shipping. We appreciate your feedback!
I always have a great experience when I have to reach out to Trendsi. Today I had the pleasure to talk with Joel. He was amazing and was able to help me with my inquiry for my customer.
Hi Bright N Beautiful Boutique
Thank you for your kind words! We’re so happy to hear that you consistently have a great experience with Trendsi. 🎉 Joel is indeed fantastic, and we’re glad he could assist you with your inquiry. Your satisfaction is our priority, and we’re always here to help!
Looking forward to supporting you again soon! 😊
AMAZING PRODUCT!
Hi Rags & Royal,
Thank you so much for the wonderful feedback! We're thrilled to hear that you love the product! If you need anything else, feel free to reach out—we’re here to help!
Had a syncing issue and JOEL was the best!! He helped me get my settings correct. Love Trendsi!
Hi Essential Southern Charm,
Thank you for sharing your experience! We’re so glad to hear that Joel was able to help resolve your syncing issue and get your settings set up correctly. We truly appreciate your kind words and are happy to know you're loving Trendsi!
If you need any further assistance or have more questions, don't hesitate to reach out. We're here to help!
Thanks again for your feedback, and best of luck with your store!
I had the pleasure of speaking with Chette this morning via 24/7 chat support. I had so many questions and she was able to answer them all! It makes the process go a lot smoother with amazing customer service like this. Please give Chette a raise.
I also spoke with Anya Esteva this evening to finalize some logistics. I am truly amazed at the knowledge Trendsi customer support personnel have. Anya came back with answers to my questions faster than I could type the next one. She was truly outstanding! I told her that I had looked into other drop shipping companies as well but I have decided to go with Trendsi. Customer service is EVERYTHING and Anya proved that tonight.
Hi Boutique Rhae lala,
Wow, thank you so much for your kind words and for taking the time to share your experience with us! 😊 We're absolutely thrilled to hear that both Chette and Anya were able to provide such excellent service and support.
At Trendsi, we take great pride in our customer support team, and it’s wonderful to hear that both of them made your experience smoother and more enjoyable. We will definitely pass along your praise to Chette and Anya—your feedback means a lot to us!
We’re so glad you’ve decided to go with Trendsi, and we’re here to ensure that your journey with us continues to be as seamless as possible. If you ever need anything, don’t hesitate to reach out—we’re always happy to help!
Thanks again for your trust and your fantastic review. We look forward to working with you and supporting you as you grow your business.
WOW just wow we have just started our Store and trying to use tik tok shop has been crazy hard. All of the staff has been awesome and go above and beyond to help you out, Great company to partner with! from Chette on the live agent chat. Real person not a robot! OR the set up and hour that Bernadette took out of her day to make sure we had everything right and us getting our first time demo discount. Top notch!
HI The GWA Boutique,
Wow, thank you so much for your amazing feedback! We're absolutely thrilled to hear that you’ve had such a positive experience working with us. It's great to know that Chette and Bernadette were able to assist you and go above and beyond to ensure everything went smoothly — they’ll be so happy to hear your kind words!
We understand how challenging it can be to navigate a new platform like TikTok Shop, so we're always here to support you every step of the way. It’s fantastic that you’ve already had such a great start, and we’re excited to continue partnering with you as your store grows.
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
I was very pleased with the quick and diligent responses from Lorie. Great Customer service!
Hi Aurum HeirLoom,
Thank you so much for the kind words! We're thrilled to hear that Lorie was able to provide quick and diligent support. It’s great to know that our customer service met your expectations. We’re always here to assist, so don’t hesitate to reach out if you need anything else. Thanks again for sharing your experience!
Ok, I just got finished working with Harold. He spent so much time with me helping me correct what Shopify could not. I worked with Shopify for days! Harold was so patient and understanding of my concerns. He knew what he was talking about! That's more than I can say for Shopify support. I give him 5 stars!
Hi Trenddy Threads,
Thank you for sharing your experience! I’m so glad to hear that Harold was able to assist you effectively and provide the support you needed. We strive to deliver excellent service, and it’s wonderful to know that he made a difference.
Your feedback means a lot to us, and I’ll be sure to pass along your kind words to Harold. If you need anything else or have more questions in the future, please don’t hesitate to reach out.
The staff was incredibly helpful, and the ordering process was seamless. I appreciate all the assistance provided. Keep up the great work, Raymart! Stay AWESOME!
Hi EHubDirect.com™,
Thank you so much for your wonderful feedback! We're so happy to hear that the ordering process was seamless and that our team, especially Raymart, could assist you so well. We really appreciate your kind words, and I’ll be sure to pass along your compliments to Raymart — he’ll be thrilled!
We’re grateful for your support, and we’ll continue to work hard to provide excellent service. If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
Thanks again, and stay awesome as well! 😊
Lorena was very helpful!
Hi thehangerclothingcompany,
Thank you for your kind feedback! We’re so glad to hear that Lorena was able to assist you. We truly appreciate you taking the time to share your experience.
If you need any further help, feel free to reach out. We're here for you!