Recenze (3 640)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
23. únor 2022

Gretle helped me with shipping issues! She was so professional and patient with me when I was about to lose my mind! She's by far the best customer service person I've ever talked to! I wish everyone in customer service would be as sweet as Gretle!

Brittany's Custom Threads
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář ShopSocial, Inc. odpověděl 16. březen 2022

Hi, Brittany's Custom Threads

Your review is such a BLESSING! We really appreciate your feedback and look forward to the growth of your business because we're here to see you WIN! Our 24/7 support is always here when you need us 💕

19. září 2023

Anya was a lot of help! I was afraid that I could not fulfill an order for one of my 1st customers. She was friendly, thoughtful, and thorough. Thanks to her patience, she helped calm me down before I let my frustration get to me. I look forward to continuing doing great business with Trendsi

CrissiJ
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář ShopSocial, Inc. odpověděl 21. září 2023

Hello CrissiJ

Thank you for sharing your experience with us! We're delighted to hear that Anya provided you with friendly, thoughtful, and thorough assistance when you needed it most.

We understand that fulfilling orders can be challenging at times, and we're glad that Anya's patience helped you navigate the situation. We're here to support you in your business journey, and we look forward to continuing to do great business with you as well.

If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help!

5. červenec 2023

I had a great experience using this chat application thanks to Anya's efficient and knowledgeable assistance. She helped me understand the application processes better. Overall, I rate my experience 10/10.

Lunar Vibrance LLC
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář ShopSocial, Inc. odpověděl 5. červenec 2023

Hi Lunar Vibrance LLC,

Thank you so much for your kind words! I'm glad to hear that you had a great experience using our chat application and that Anya was able to assist you effectively. Your feedback is greatly appreciated, and we're always here to help you with any questions or concerns you may have. If you need assistance in the future, feel free to reach out. Have a wonderful day! ❤️

4. květen 2022

I would like to thank the team at Trendsi. There were some issues here & there... but they could resolve them, and I am thankful. Thanks to: Gretle, Audrey, & Angelo.

BLEMER VXW
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář ShopSocial, Inc. odpověděl 15. květen 2022

Hi, BLEMER VXW

We at Trendsi believe that customer support is very important, one of our goals is to make sure that we are always here to support our sellers the best way we can. We will make sure to pass along the compliments to the team, thank you so much for your feedback!

6. březen 2023

Allan provided excellent customer service and provided me with the information i needed quickly and professionally. Great job!

Totally Amazing Gifts
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář ShopSocial, Inc. odpověděl 5. duben 2023

Hi, Totally Amazing Gifts

We appreciate your review. We always want to offer our users the best service, so we are glad Allan was able to help. Please don't hesitate to reach out again.

16. září 2022

I can not say anything bad about this company, it works exactly like it should. Allan was amazing for customer service super fast and knowledgeable

Delta Blue Belle
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář ShopSocial, Inc. odpověděl 25. září 2022

Hi, Delta Blue Belle

We are so happy that Allan was able to assist you with your questions. Please don't hesitate to reach out again if you need anything. We are available 24/7!

5. říjen 2021

Everything is great!!! especially the customer support is very good, thanks to Faustina for help. I like this app.

QULHAN
Spojené království
Doba používání aplikace: 7 měsíci
Vývojář ShopSocial, Inc. odpověděl 5. říjen 2021

Hi QULHAN,

Thank you so much for your review! We're glad we were able to help you, and feel free to reach out anytime with questions or feedback!

4. leden 2023

Customer Service on point. The team promptly responds to any questions or issues. Honestly, it's a relief to know that I can reach out if needed. The representatives have all been friendly and were quickly able to answer my questions. Five Stars to Hazel, for thoroughly addressing my issue and literally answering one of my questions before I even got to ask it.

Bohemian Breath
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář ShopSocial, Inc. odpověděl 19. leden 2023

Hi, Bohemian Breath

Exceptional customer service is very important to us and we are glad Hazel was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

29. červenec 2023

Very user friendly app with super communications and customer service! Lorie always goes above and beyond when I email in with questions.

Poetry Tea Dollhouse
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář ShopSocial, Inc. odpověděl 31. červenec 2023

Hello Poetry Tea Dollhouse

Thank you for your kind words! We're thrilled to know that you find our app user-friendly and that our communication and customer service have been exceptional. Lorie is an invaluable member of our team, and we're glad she goes above and beyond to assist you with any questions. If you ever need further support, don't hesitate to reach out. We appreciate your positive feedback!

16. červen 2023

Angelo has been amazing with communicating to me! I've had so many issues getting ahold of anybody in other platforms. Very happy with the provided information! Thanks Angelo!

Kawaii Cozy Cottage
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář ShopSocial, Inc. odpověděl 16. červen 2023

Hi, Kawaii Cozy Cottage

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to to provide not only quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!