Trendsi: Fashion Dropshipping

Angelo was very helpful and easy to work with. He was able to give me a direct answer with no confusion.

I am new to the app, but it has been easy to set up. When I had a question at 10:30pm I was shocked that I received an immediate response from a live person to assist. I will update you when I get a sale to let you know how the sales and shipping process went.

I had some major questions about Marketplace, shipping costs, etc. CHARLES did an absolutely amazing job in describing the details. His answers were clear and concise, user-friendly. He was extremely Professional and I appreciate this so much! Thank you, Shopify and Trendi for providing top-notch employees where they don't have to go inquire from 3 or 4 other people to get the answer. To Charles' Boss, will you please give him a raise? I give him an A+! (Teacher here and I don't give those top notch grades out very often, barely). I am grateful!

Trendsi customer chat support is always helpful and fast in responding! My most recent representative, Dave, solved my problem right away and answered all the questioned I had!

thanks

I submitted all requested documentation to complete my purchasing rights, and it was denied. I uploaded all additional documents and then sent a chat message to find out more specific details as to why it was denied. Chette was the chat rep I had the pleasure to speak with. Very prompt, polite and my issue was resolved, and my account was approved within 2 minutes.

I had the pleasure of experiencing exceptional customer service from Charles recently, and I couldn’t be more impressed. From the moment I interacted with him, it was clear that Charles is dedicated to providing a top-notch service experience. He was not only incredibly knowledgeable and efficient but also went above and beyond to address all my concerns with genuine care and professionalism.

Charles took the time to understand my needs thoroughly and offered thoughtful solutions tailored to my situation. His communication was clear and prompt, and he consistently followed up to ensure everything was progressing smoothly. What truly stood out was his willingness to assist with a positive attitude, even when faced with unexpected challenges.

Thanks to Charles, what could have been a stressful experience turned into a seamless and enjoyable one. His commitment to excellence in customer service is truly commendable, and he is a significant asset to the team. I highly appreciate Charles for his outstanding service and dedication.

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I had the pleasure of interacting with Lee and I must say that I was amazed by her level of professionalism. She was able to answer all of my questions with ease and helped me a lot. I would highly recommend her.

Have had this app for about 4 months now and so far I love it. I had just a general question about one of my orders and the chat box made getting the answer very easy. Mia helped me, she responded within seconds and was very friendly and helpful!