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Mia in chat support and her gang are the best. She was one of the first chat support that I spoke with from last month, has walked me through the system and our first orders. There is no "have your cleared your cache and cookies" treatment here. Real support every time. Thanks Mia!
Hi, Masha's Corner Boutique & Gifts
We are so happy to hear that Mia was able to provide great service. Our goal at Trendsi is not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
To start off with I have to say Trendsi has an outstanding support channel. I just chatted with Gretle and she answered all of my questions without hesitation. By answering my questions, I could tell she knows every detail of how Trendsi operates and how to help clients who are trying to start up their business.
I do have to say, I just started using Trendsi to start my drop shipping business.
Trendsi is an awesome place to start building your business, they have a huge selection of products to choose from, which you can never go wrong.
I will continue to use Trendsi because they have just about everything you can think of.
Also, I just want to say "keep up the good work" Gretle! I hope I run into you again if I need help in the future!
Hi PoshShopByMary,
Hey there! 🚀 Thanks a million for your fantastic review! 🌟 We're thrilled to hear you're finding Trendsi a great place to kickstart your dropshipping journey, and we're delighted Gretle could assist you so seamlessly. 🎉 We've got your back every step of the way, and we can't wait to see your business soar! 🚀 Keep up the awesome work yourself, and if you ever need a hand, Gretle and the rest of the team are here for you!
I like Trendsi because they are super easy to use. Unlike many other drop shippers where you have to do numerous steps in order to incorporate their items into your store(s), which isn't the case with Trendsi. I needed assistance, because I wasn't able to add items to my stores. I went to the chat option and a rep by the name of Lee quickly determined what the issue was, advised me on what to do, I did what she recommended, and it fixed the issue. Their prices aren't too bad either. I would recommend them as a drop shipper.
Added note: I wish I could know from experience what the shipping turnaround is when customers place orders, but from what I have seen from other reviews it doesn't seem that long. So, I am hoping the same with my customers as well.
Hi, Styled With An Edge
We appreciate your heavenly review and We'll make sure to pass along the compliments to Lee and please reach out anytime if you need help! 💛
Hi Lee!! Thank you for helping me out checking the status of my order, you were fast and professional> Thank you so much
Hi Herly's chic,
A thousand thanks for your review! We are so happy that Charmaine was able to assist you with your request. Please don't hesitate to reach out again if you need anything. We are available 24/7!
very recommended, responsive customer service and has a such great app on app store as well.
Gretie
Hi Darling Official Shop,
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help. ❤️
Was worried going in with chat vs on the phone but was pleasantly surprised. Mary was patient by waiting for me to explain what I needed assistance with and she quickly responded with the solution. Thanks
Hello SunKissed Chic,
Thrilled to hear your worries turned into pleasant surprises! 🌟 Mary's patience and quick response made the chat experience a breeze. Thanks for choosing Trendsi! If you ever need assistance again, we're just a message away. 💙
They have a nice collection of products, fast shipping times and Mia in the customer support was super helpful!
Hi, Pretty Jewels
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
I could not be any happier with customer support. Allan had amazing customer service and he had so much patience with me and walked me through every step. I was having issues with customers being able to checkout and Allan came to the rescue. Thank you again Allan !! You are the best!!!
Hello JEL Flavors,
Thrilled to hear about your positive experience! Allan truly is a customer support superstar, and we're delighted he could assist you so effectively. Thanks for the shoutout, and feel free to reach out if you need anything else. ❤️
very nice people in great outfits in prices in shipping time for us
Hello,
Thank you for the awesome shout-out! We're thrilled you love our stylish outfits, fair prices, and speedy shipping. We're here for you and can't wait to serve up more fantastic fashion experiences! 🌟
Mia with Trendsi was so quick to help and gave me clear answers to my questions!! As a newbie to shopify, I had a lot of questions that were answered promptly and in a simple manner.
Hello Mae,
Thank you for your wonderful review! We're delighted to hear that Mia from Trendsi provided you with quick and clear answers to your questions. We understand that starting with Shopify can be overwhelming, and we're glad we could assist you promptly. If you have any more questions or need further support, please don't hesitate to reach out. We're here to help you succeed!