Recenze (3 444)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
29. květen 2023

i got a wonderful customer experience from Lorie just today ... I like the service and I hope them all the best
Shout out to Lorie (:

Esht Store
Spojené arabské emiráty
Doba používání aplikace: 24 hodinami
Vývojář ShopSocial, Inc. odpověděl 29. květen 2023

Hi, Esht Store

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

23. červenec 2022

I was chatting with Chette and she answered my questions quickly and thoroughly. I appreciated her assistance.

Exhale Boutique
Spojené státy
Doba používání aplikace: 24 hodinami
Vývojář ShopSocial, Inc. odpověděl 23. srpen 2022

Hi, Exhale Boutique

Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!

21. červenec 2022

I hate trendsi had to change for the worst, I think I can speak for a lot of boutique owners when I say sayonara!

Sunday Morning Boutique LLC
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář ShopSocial, Inc. odpověděl 22. červenec 2022

Hi Sunday Morning Boutique LLC,

We appreciate all feedback and take them very seriously, but were unable to find any account history or activity to give us a better understanding of your feedback. With that said, we would like to know the details which caused this review and will be contacting you via email to learn more. Thank you for your time!

Datum úprav: 24. únor 2023

I must say, from the moment I found Trendsi, I knew I was going to really enjoy this service and the level of dedication the support team would provide. I had several questions that I was looking for help on and opened up the Live Chat button on their website. I was instantly connected to an EXCELLENT customer support agent, Angelo! Angelo was excellent in supporting me with the various questions that I had and providing me with many resources and screenshots of examples for the questions that I was asking.

I then had additional questions that I opened a new chat and was again, instantly connected to another fantastic agent, Chette! The level of continued amazing customer service never stopped. Thank you so much for your great help Chette!

I HIGHLY RECOMMEND Trendsi! Overall, my experience in just the couples days of implementing Trendsi to my store has been an incredible experience! By far the best experience that I have had since implementing apps to my store.

Thank you for the excellent support Angelo! I will be sure to reach out to you again specifically for any additional support! :)

My Daily Treat
Spojené státy
Doba používání aplikace: 24 hodinami
Vývojář ShopSocial, Inc. odpověděl 6. duben 2023

Hi My Daily Treat,

Thank you for your review. We are glad that you enjoy using Trendsi. Exceptional customer service is very important to us and we are glad Chette and Angelo were able to provide that to you. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.

25. květen 2022

I love the real time product support. Angelo was awesome and gave me the info i needed right away!!

Chic Crab Boutique
Spojené státy
Doba používání aplikace: 24 hodinami
Vývojář ShopSocial, Inc. odpověděl 2. červen 2022

Hi, Chic Crab Boutique

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

29. srpen 2023

I was having an issue with my customer not being about to check out due to the shipping address. I spoke with Maria and she helped me get it all worked out. She was great to talk with and very patient with me as I am new and I am still learning the ins and outs of Trendsi! Thanks to her kindness and ability to help I look forward to working with them for a long time.

Southern Belle Nails & Boutique
Spojené státy
Doba používání aplikace: 24 hodinami
Vývojář ShopSocial, Inc. odpověděl 31. srpen 2023

Hi Southern Belle Nails & Boutique,

Thank you for sharing your experience! We're thrilled that Maria could assist you effectively and make your onboarding process smoother. We're here to support you every step of the way as you navigate Trendsi. Looking forward to a great partnership ahead!

11. únor 2022

I am not yet their customer but so far I can evaluate the customer service, Whitney was great helping me

Vicky and Lucas
Spojené státy
Doba používání aplikace: 24 hodinami
Vývojář ShopSocial, Inc. odpověděl 15. březen 2022

Hi Vicky and Lucas,

We are so happy that Whitney was able to assist you with your questions. We can't wait for you to receive your first sample order. Please don't hesitate to reach out again if you need anything. We are available 24/7!

22. září 2022

I do like working with this app. unfortunately, the only thing I'm not very happy with is that this company is only for USA territory, most of my clients are from Europe and Asia.
but even like that, I love the customer service, they have answered me in minutes. hazel was marvelous with me, she answered all my questions and she answered them very clear.
this APP, recomendable.

liwei love fashion
Nizozemsko
Doba používání aplikace: 24 hodinami
Vývojář ShopSocial, Inc. odpověděl 25. září 2022

Hi, liwei love fashion

Thank you for the review and welcome to Trendsi! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Hazel! Please reach out to us anytime, we are available 24/7!

23. červen 2023

I am not new to Shopify but new to Trendsi. I felt in love with their products, photo styling and, wide variety of colors and sizing. It took a little while to efficiently add items to my store by making smaller and item specific collections before sending it over to my store. I am still very early in the process and my store has ben open less than a week. There is one issue that is concerning and I'm currently navigating through. If you would like to sell using Google or Amazon, there is necessary product information that Trendsi does not provide which have proved to be quite frustrating at the moment. There is a solution, but it's just one more thing to list of things you have to do to for your store to be successful. I will say that Gretle was a great help in helping me sort out this issue. I am also a little concerned about shipping and hope these issues have been addressed from the other sellers' complaints. Aside from that, I'm excited to see what happens.

FanciHD
Spojené státy
Doba používání aplikace: 27 dny
Vývojář ShopSocial, Inc. odpověděl 24. červen 2023

Hi FanciHD,

It's great to hear that you're excited about using Trendsi and have had a positive experience with our products, photo styling, and variety of colors and sizing. Starting a new store can be a process that involves learning and navigating through various challenges, so, understandably, you're facing some concerns.

It's also encouraging to hear that Gretle helped assist you with sorting out the issue. Customer support can play a vital role in resolving concerns and providing guidance throughout your journey, and this is one of our top priorities.

As for shipping, we understand that shipping experiences are important for your customers, and rest assured that we are continuously looking for better options for improving our shipping.

Overall, it's fantastic that you're excited to see what happens with your store. Starting a new venture can be challenging and rewarding, and with time and effort, you'll likely find solutions to the obstacles you encounter. Stay proactive, continue exploring your available resources and support, and as your trusted partner, we are always here to help. Let's grow your fashion business together. ❤️

20. listopad 2022

Just getting started but Allan was great and fast with the support! Thank you for helping me get started!

Fashionable Faith
Spojené státy
Doba používání aplikace: 24 hodinami
Vývojář ShopSocial, Inc. odpověděl 30. listopad 2022

Hi, Fashionable Faith

Here at Trendsi, we strive to provide the best customer service! Please do not hesitate to reach out again anytime you need help.