Recenze (3 636)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
21. květen 2024

I was having an issue with my shipping settings. I opened a chat with Raymart and he walked me through the process. He made it so easy and even sent screenshots to help. My problem was solved and I am up and running thanks to Raymart!

K-Far Designs
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář ShopSocial, Inc. odpověděl 23. květen 2024

Hello K-Far Designs,

Hey there! So glad to hear Raymart sorted out your shipping settings hiccup with such ease! Thanks for sharing your experience, and here's to smooth sailing ahead for your business! 🌟

22. květen 2024

Spoke with Joey on Customer Service and I love how he took the time to actually explain to me everything I needed to know, since my last store was manual and this one is automated, I am very excited and scared at the same time, but he made me feel very comfortable. Thank you! I love my store and this is all thanks to you guys!

Chela’s Boutique
Spojené státy
Doba používání aplikace: 7 dny
Vývojář ShopSocial, Inc. odpověděl 27. květen 2024

Hello Chela’s Boutique,

Thank you so much for your kind words! We're thrilled to hear that Joel was able to provide you with the thorough and comforting assistance you needed as you transition to an automated store. It's great to know that you're feeling both excited and confident about your new setup.

We appreciate your enthusiasm and are glad to have been a part of your journey. If you have any more questions or need further support, please don't hesitate to reach out. We’re here for you!

29. červen 2024

Great site.

Luxury Looks Boutique
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář ShopSocial, Inc. odpověděl 2. červenec 2024

Hi Luxury Looks Boutique,

Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎

3. duben 2024

I had an amazing experience with Trendsi's customer service representative, Joel. Their chat help service is truly exceptional! Joel assisted me with everything I needed, which was especially important for me as a first-time online shop owner. Despite my many questions, Joel patiently and efficiently addressed each one without any issues. Their assistance made a significant difference, and I am truly grateful for their help. Thank you, Joel and Trendsi, for providing outstanding customer support!

The Cereal Box Store
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář ShopSocial, Inc. odpověděl 5. duben 2024

Hello The Cereal Box Store,

Thank you so much for your kind words! We're thrilled to hear that Joel provided you with exceptional support during your first-time experience as an online shop owner. We'll be sure to pass along your gratitude to Joel and the rest of our team. Here's to many more successful ventures with Trendsi! ❤️

20. červen 2024

Chette was amazing. She helped me with an issue I had. Trendsi clothes are cute.

Divine Design4U
Spojené státy
Doba používání aplikace: 13 dny
Vývojář ShopSocial, Inc. odpověděl 21. červen 2024

Hello Divine Design4U,

Thanks for the great review! We're thrilled to hear Chette was able to help you out and that you love our cute clothes. Come back soon! 🌟

29. červenec 2024

Shout out to Charles for helping answer all my questions. Being new to all of this its nice having kind knowledgeable customer service to help. He rocked at every question I asked!

Stemens Apparel and Accessories
Spojené státy
Doba používání aplikace: 6 minutami
Vývojář ShopSocial, Inc. odpověděl 31. červenec 2024

Hi Stemens Apparel and Accessories,

Thank you so much for your awesome shout-out! 🌟 We're thrilled to hear that Charles was able to answer all your questions and provide the knowledgeable and kind support you needed. Being new to all of this can be challenging, and we're glad Charles rocked at every question you asked! Welcome to the Trendsi family, and we're here to support you every step of the way! 🙌✨

12. duben 2024

I like Trendsi to use for supplemental items in my boutique when I don't have the room or the cash to bring in more inventory.
When I had some integration issues, Joel was able to help me resolve issues between my Shopify and TikTok Shop accounts.
He was super professional and patient walking me through the troubleshooting steps.
The one thing I don't like about Trendsi is by the time we receive the samples of items and are ready to put our own media out to our customers, that item is pretty much sold out.

Lea Oak Boutique
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář ShopSocial, Inc. odpověděl 15. duben 2024

Hello Lea Oak Boutique,

Thanks for sharing your experience! It's great to hear that Trendsi has been a helpful resource for your boutique. Joel sounds like a gem – professional and patient support makes all the difference! I hear you on the speedy sales – it's a testament to Trendsi's popularity, but definitely a challenge for getting those samples out. Here's to staying ahead of the trend next time! ❤️

15. listopad 2024

It is so reassuring to know that we have such great customer service always so willing to help out with any issue we encounter. Today, I was delighted to know Raymart who happened to be the one assisting me in figuring out the issues I had with my store. He is so professional, polite, and very concise with his answers. He is a great help to me and most likely to anybody else. Thank you.

Glamor Corner
Nový Zéland
Vývojář ShopSocial, Inc. odpověděl 21. listopad 2024

Hi Glamor Corner,

Wow, thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that you had such a positive experience with Raymart! We take pride in our customer service team, and it's fantastic to know that Raymart was able to assist you so effectively. 😊

We’ll be sure to pass along your kind words to him—he’ll be so happy to hear that his professionalism and help made a difference. Your satisfaction means the world to us, and we're always here to support you with any questions or issues you may have.

Thank you again for sharing your experience, and we’re excited to continue working with you!

3. květen 2024

I had Lorie as my support agent!

I had a lot of questions because we want to switch from suppliers and she helped me a lot!

Answered all my questions and was very helpful.

About customer service I give it 5 stars because they were friendly and everything amazing!

Thank you Lorie!!!

INFINITY FASHION®
Nizozemsko
Doba používání aplikace: 2 měsíci
Vývojář ShopSocial, Inc. odpověděl 7. květen 2024

Hey there! Thanks for the awesome review! 😊 It's fantastic to hear that Lorie rocked it and helped you out big time! We're thrilled you had such a positive experience with us. Here's to smooth transitions and amazing customer service! Cheers! 🥂

Datum úprav: 9. červen 2024

Thanks Joel and Harold for answering all my questions. I will continue to do business. Much appreciated

I would like to make another review because they are the best is why. I must add that Joel is awesome. He has been patient with me and all my dumb questions and Joel stay with me and answered every questions and also getting my customer order going. Thank you and a BIG THANK YOU JOEL.

Phattz
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář ShopSocial, Inc. odpověděl 19. březen 2024

Hello Phattz,

Thank you for the kind words! We're thrilled to have earned your trust and look forward to serving you again. Cheers to more successful transactions ahead!