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OMG what a response from the customer service team Charles he has helped me a great deal even though i am so new to this he was very very patient and understanding with me
thank you so much for your quick response and helping me through it.
Thank you
This is an honest review from a human
Hello Lux Aura,
Wow—this absolutely made our day! 🎉
Thank you so much for your kind words and for taking the time to share your experience. We're beyond thrilled to hear that Charles was able to support you so well, especially as you're just getting started. His patience and dedication truly reflect the level of care we aim to provide every single customer.
We know learning something new can feel overwhelming, so it means a lot to hear that you felt supported every step of the way. We'll be sure to pass along your amazing feedback to Charles—he’ll be so happy to hear this!
If you ever need anything else, we’re always here for you. Thanks again for your trust and this wonderful review! 🙌
Sam was very helpful in making sure my shopify store was connected properly and assisted in setting up shipping correctly.
Thank you Anya for helping!!!
Hi Diosas Boutique,
Awesome, thank you! 🙌 We’ll make sure Anya sees your kind feedback! Feel free to reachout and we'll be happy to help!
I was having the toughest time trying to configure shipping for my store and an agent named Ria helped me understand the issues and how to fix it. Now I have no problems with shipping and I'm very thankful for her help. She was very patient, kind and I highly recommend her.
Hello Brooklyn Bing,
Thank you so much for this amazing review! 🌟 We’re thrilled to hear that Ria was able to help you sort out your shipping setup and make everything run smoothly. She truly cares about making things easy and stress-free, and your kind words mean a lot. We’ll be sure to pass this along to her—she’ll be so happy to hear it! 💙
Harold gave me some great service just now answering a question. Thanks Harold!
Hi Lady G Artisan Soap Company,
Thank you so much for your kind words! I’m glad I could help. If you have any more questions, feel free to reach out anytime 😊
wrote a 5 star then 1 star then 5 after they fixed our problems just to have problems come back tenfold a month or 2 later and ruin my entire business i worked 2 years on- STAY AWAY!!!!!!!!!!!!!!
Hello Sleekdenim.com,
We hear how frustrated and upset you are, and we don’t take that lightly.
You trusted us not once, but multiple times, and it’s clear we let you down in a way that had a real impact on something you’ve worked incredibly hard to build. That’s not the experience we ever want for anyone, and we’re genuinely sorry for the stress and disruption this caused you. We need to take full responsibility for and thoroughly investigate.
We want to make this right. If you’re open to it, please reach out to us directly so we can look into your case in detail and work toward a real, lasting solution. Your business matters, and so does your trust — and we’d appreciate the opportunity to earn that back.
Thank you for bringing this to our attention.
OMG, I wish I would have found them sooner!
First off, the items are super friggin' cute! I know my customers would love the items because *I* love the items.
Secondly, the support team was quick, helpful, friendly, and effective. (Who knew that was allowed, right??!) For context, I have a soon to be ex-vendor that's the polar opposite, so I really appreciate actually having great vendors to partner with.
Basically, so far things have moved very quickly and I'm really optimistic and looking forward to working more with Trendsi.
I know I've been very effusive; I promise I'm not a plant. I'm just really excited to be finally getting off the ground with a vendor that doesn't drag you down, you know?
Hi OMGIKRight?,
Hi!
Thank you so much for your kind words — this truly means a lot to us! 😊 We're really glad to hear that you're loving the items and that your experience with our support team has been positive.
It’s wonderful to know that you’re excited about working with Trendsi, and we’re just as excited to support you as you continue growing your business. Our goal is always to provide great products and reliable support so our partners can focus on building their stores with confidence.
If there’s ever anything you need along the way, please don’t hesitate to reach out. We’re always here and happy to help. We look forward to working with you and seeing your store succeed! 🚀
Trendsi has been a reliable partner for my business. Even when issues come up, their support team handles them professionally and sees things through to resolution. I especially want to highlight Chette, Harold, Anya etc, who were patient, responsive, and clear throughout the entire process. The follow-up and communication made a real difference. I appreciate the accountability and customer-focused approach. I’ll continue working with Trendsi and recommend them to other sellers looking for dependable support
Hi,
Thank you so much for taking the time to share this thoughtful feedback. We’re truly grateful for your trust in Trendsi and are glad to hear that our team was able to support you effectively throughout the process. Your kind words about Chette, Harold, Anya, and the rest of our support team mean a great deal to us, and we’ll be sure to share your recognition with them. We appreciate your continued partnership and recommendation, and we look forward to supporting your business every step of the way.
Brilliant communication with Mikah via chat. Very knowledgeable
Hello,
Thank you so much for the fantastic feedback! ⚡️
It was an absolute pleasure chatting with you. We're thrilled to hear you found the communication clear and helpful. Mikah always aims to make every interaction smooth, informative, and positive. We truly appreciate your support!
Trendsi has been great for my Shopify store. The product importing process is smooth and the app is easy to use. I had an issue where products were showing as sold out even though inventory was available, and Anya from support helped me fix it quickly by guiding me through the correct shipping and inventory settings. Very helpful, clear, and professional support. Highly recommended.
Hi House of Garmr,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Trendsi has been working well for your Shopify store and that the product importing process has been smooth for you.
We’re especially glad Anya was able to quickly identify and resolve the inventory issue by guiding you through the correct shipping and inventory settings. We’ll be sure to pass along your kind words to her.
Your recommendation truly means a lot to us. Thank you for being part of Trendsi, and please don’t hesitate to reach out if you ever need assistance — we’re always happy to help.
