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Products are great with reasonable price, very responsive customer services, It would be perfect If they provide international shipping as well.
Hi LEZSUSHOP,
Thank you so much for your review. We are glad that you enjoy using Trendsi service and we look forward to helping you bring more sales. We are currently working on offering international shipping soon and will keep you posted. Don't hesitate to reach out if you have any additional feedback or questions. We are always here to help.
I'm new to Trendsi and had some come concerns about fulfillment and shipping. My man Raymart had all the answers very quick! Thanks and look forward to an awesome partnership!
Hi, TreeStreet Jewelry
We are happy that Raymart from our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime.
Trendsi has been a breath of fresh air for me! They integrate with Shopify the best I've seen so far and I've tried a ton of apps. I love their items and they've always been responsive on support. I'm leaving one star open because I'd like the shopify product data to be cleaner and some bulk import features. Other than that I'm sold on Trendsi. I can't wait to see what they do in the future but I'm enjoying them now.
Hi, 5DollaDivas
We LOVE your review and on behalf of everyone on our team, welcome to Trendsi! Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out again to our 24/7 customer support!
Today I have a couple questions about an order. Angelo was very informative and very kind , so far im so happy with trendsi Im just waiting for my first costumer order to be shipped.
Hi, dmchsales
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
Mary was very helpful in answering my questions regarding API integration with Trendsi for returns. Unfortunately Trendsi does not yet have this capability. Mary has also offered to take this suggestion to management which was also very helpful. We're looking to automate returns with a product such as Return Prime:Order Returns app. Thanks Mary.
Hi, Faustynes
We are so grateful for your feedback and glad that Mary assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛
I just installed the App. The products are very trendy and the prices are reasonable. I feel that this App can help my boutique get to the next level. Spice IT Up Boutique
Hi Spice IT Up Boutique,
Thank you very much for your review. We are here to help grow and take your fashion business to the next level. Let us know if you have any additional feedback or questions. We are always here to help.
Gretel was quick and prompt helping me with my questions about fulfilling orders from trendsi.
It threw me for a loop when clients couldn't check out with trendsi products..... I realized trendsi makes your default address their location for fulfillment. In doing so, you need to create a new shipping rate for your default address even though the items technically are not shipping from there.
This totally solved my problem and clients were able to check out.
Thanks! Problem solved
Hi GiGi Beach,
Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.
The support is 5 star (Gretle, Mia, Lhirose, and Raymart) and have always had all the answers to my questions, and have helped out a TON.
Why not 5 stars? I think there needs to be adjustments to their collections (seeing new imported products before sending to Shopify on the Collections list), or the ability send a new collections from Trendsi to Shopify, and the collection is created in Shopify
Hello, Scarlet Avenue
Thank you for your valuable feedback! We greatly appreciate your kind words about our support team (Gretle, Mia, Lhirose, and Raymart). We're thrilled to hear that they've been able to provide excellent assistance and have been a great help to you.
We also value your suggestions for improvements in our collections process. Your feedback is vital in helping us enhance our services and make the necessary adjustments. We will certainly take your ideas into consideration and work towards implementing them to improve your experience.
If you have any further suggestions or questions, please don't hesitate to reach out. We're here to assist you and make sure you have the best experience possible. Thank you again for your feedback and for being a part of our community!
I had a query regarding sellers permits. Just "shout out" to Angelo for helping me so efficiently and clarifying my questions.
Hi, 3 FOLD
Thank you for your kind words, we will make sure to pass along the compliments to Angelo, and don't hesitate to reach out again should you have any questions or concerns. We're here for you 24/7 💕
Hello, I am new to this application and haven't added my products yet. However, I'm genuinely excited about the potential this app holds for my future endeavors, especially given the added benefit of free shipping. I've had a positive experience with the 24/7 support, particularly with Allan, who was remarkably helpful and honest. Thank you. I am eagerly anticipating the journey ahead.
HI Sassle Style,
Hey there! 🚀 Welcome aboard! We're thrilled to have you on this exciting journey with us! 😃 Allan is just as excited to be part of your experience. If you ever need assistance or have questions as you dive into adding your products, we've got your back 24/7. Here's to a fantastic future together! 🌟 Thank you for choosing Trendsi!