Recenze (3 438)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
6. listopad 2023

Great app and excellent support! Anya was very quick in helping us resolve our concern. Highly recommended!

Beyond Apparel
Kanada
Doba používání aplikace: 6 měsíci
Vývojář ShopSocial, Inc. odpověděl 8. listopad 2023

Hello Beyond Apparel,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Trendsi and that Anya provided excellent support. We're always here to help, so don't hesitate to reach out if you need anything else. 😊🌟

11. říjen 2023

Anya was super helpful! Thanks again!

Moda Paris
Austrálie
Doba používání aplikace: 7 měsíci
Vývojář ShopSocial, Inc. odpověděl 13. říjen 2023

Hello Moda Paris,

You're welcome! I'm glad to hear that Anya was able to assist you. If you have any more questions or need further help, feel free to reach out. Have a great day! ❤️

23. leden 2024

I was facing an issue with connecting my Shopify store to Trendsi. I contacted the support team & they were quick to respond & helped me resolved this issue. Anya was very helpful, she helped setup my store & guided me through, until I had successfully connected my store to Trendsi.

PureGraceWear
Spojené státy
Doba používání aplikace: 24 hodinami
Vývojář ShopSocial, Inc. odpověděl 25. leden 2024

Hi PureGraceWear,

Thrilled to hear about your experience with our support team, and especially with Anya! 🌟 We're here to make sure your journey with us is nothing short of seamless. If you ever need more assistance, just give us a shout. ❤️

6. listopad 2023

I like Trendsi. It is super easy to use and the customer service has been great!

The Gaudy Fox
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář ShopSocial, Inc. odpověděl 8. listopad 2023

Hello The Gaudy Fox,

That's awesome to hear! We're thrilled you're enjoying Trendsi and finding it user-friendly. Our team is always here to help, so don't hesitate to reach out if you need anything. 😊🚀

17. říjen 2023

I will never use this company again. Orders over 30 days no refunds on damaged products products not as they are listed example ordered button fly got zipper. The clothes are poor quality a d the customer service is the worse I have ever experienced in my life!

CWB'S NOOK
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář ShopSocial, Inc. odpověděl 9. listopad 2023

Dear CWB'S NOOK,

I'm truly sorry to hear about your negative experience, and I apologize for the inconvenience and frustration you've encountered. This is certainly not the level of service we aim to provide, and I understand your disappointment.

Your feedback is taken seriously, and I will personally investigate the issues you've raised with orders, refunds, and product quality. It's our priority to address these concerns and improve our processes.

If there's anything specific you'd like to discuss or if you have additional details to share, please feel free to reach out directly. We're committed to resolving this matter and learning from your experience to enhance our service.

Thank you for bringing this to our attention, and I appreciate your understanding.

22. říjen 2023

I talked to Anya from the customer service. She was such a nice person and she tried to solve the issue immediately and went above and beyond. Great costumer service.

INNOVENCHI
Kanada
Doba používání aplikace: 3 měsíci
Vývojář ShopSocial, Inc. odpověděl 24. říjen 2023

Hello INNOVENCHI,

That's fantastic to hear! Anya sounds like a rockstar in customer service. It's always a pleasure to know that our team is going the extra mile. Thanks for sharing your positive experience! 🌟

17. říjen 2023

Raymart was super helpful! Love this app.

Fire & Thread
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář ShopSocial, Inc. odpověděl 19. říjen 2023

Hello Fire & Thread,

That's fantastic to hear! We're thrilled Raymart could assist you. Thanks for the love and support for our app! 😊💪

1. prosinec 2023

This is a great app and good products. The customer service is great. Dave helped me and he was wonderful, knowledgeable, & quick to respond. Thanks Dave!

The Resale Boutique
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář ShopSocial, Inc. odpověděl 2. prosinec 2023

Hello The Resale Boutique,

Thank you so much for your awesome feedback! We're thrilled to hear you love our app and products. 😊 Big shoutout to Dave for his wonderful and quick assistance! 🚀 We appreciate your support and look forward to serving you even better in the future. 🌟

29. říjen 2023

I had a customer service issue and Anya was able to quickly assist me with the reason behind it. :)

Cutey Drops
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář ShopSocial, Inc. odpověděl 31. říjen 2023

Hello Cutey Drops,

That's fantastic to hear! 🌟 We're thrilled that Anya was able to swiftly address your concern. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! 😊🚀

26. říjen 2023

Great training and customer service. "Czar" was very helpful and solved my problem quickly. 5 stars to "Czar" and Trendsi.

The Fashion Queens
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář ShopSocial, Inc. odpověděl 28. říjen 2023

Hello The Fashion Queens,

Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear that you had a great experience with Czar and our team. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! 💪