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Fanastic, easy to use, love that you can see everything at a glace. Super happy
disgusting service and incompetent pricing. STAY AWAY.
Avoid!! They'll never issue a refund. Terrible customer service and they made it nearly impossible to cancel subscription
so complicated app and has hundreds of complicated feature. but NOT pulling up the real shipping cost from Shopify LOL. if you offer lets say free shipping over $100 and charge 7$ shipping cost from customers this app will NOT able to put real cost that you pay for shipping. while they advising to make AVERAGE cost per shipping hahahaha .
we pay 4.5$ shipping cost in one order and next order we ...
Would love to at least try and get this app off the ground but can't start due to an error in my set up and absolutely no customer service available for help...
Absolute garbage customer service. Takes days to get a small issue resolved. SO many bugs within their platform when setting up a new account. Do not recommend TripleWhale
Hi there, so sorry to hear you've had this experience. We would love to get in touch with you to see how we can fix it — please be on the lookout for an email from our team.
My Google ads account got banned because of installing this pixel. Don't use this tool. It doesn't work well
Hi there, that shouldn't be the case! We'll reach out to troubleshoot with you. Please be on the lookout for an email from us!
Triple Whale was an easy choice for us—the high ratings and recommendations online made it stand out. As a small business, we're constantly looking for tools to simplify our data and help us grow, this tool has delivered beyond expectations. Highly recommend it to any business looking for real insights.
One of my friends had previously logged in to triple whale whilst using my laptop. A few days later I decided to also start using it. When I clicked the app link to install and open, I filled out all the normal information as you'd expect. The problem is, it connected my store to my friends and shockingly there is no way of removing the account and disconnecting it from my friends using any of ...
Hi there, so sorry to hear you've had this experience. We would love to get in touch with you to see how we can fix it — please be on the lookout for an email from our team.
worst app on Shopify!! can't even add my store or delete one of my previous stores....
Hi there, so sorry to hear you've had this experience. We would love to get in touch with you to see how we can fix it; can you please submit a ticket here? https://www. ...