Recenze (81)

Celkové hodnocení
3,8
Počty podle úrovně hodnocení
  • 75 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 21 % hodnocení s 1 hvězdami
18. listopad 2024

Attention to subscription customers: even if you choose a monthly payment, you sign a monthly contract, the description of this is not visible on the page. The 60 days money back guarantee doesn't work either, it's a shame that they've become like that, the support doesn't respond at all.

Tooltekt
Spojené království
Doba používání aplikace: Asi rokem
6. listopad 2024

Avoid!! They'll never issue a refund. Terrible customer service and they made it nearly impossible to cancel subscription

ETHNIK LIVING
Spojené státy
Doba používání aplikace: Více než rokem
9. leden 2025

so complicated app and has hundreds of complicated feature. but NOT pulling up the real shipping cost from Shopify LOL. if you offer lets say free shipping over $100 and charge 7$ shipping cost from customers this app will NOT able to put real cost that you pay for shipping. while they advising to make AVERAGE cost per shipping hahahaha .

we pay 4.5$ shipping cost in one order and next order we ...

Vroda Beauty
Spojené státy
Doba používání aplikace: 12 minutami
24. září 2024

Absolute garbage customer service. Takes days to get a small issue resolved. SO many bugs within their platform when setting up a new account. Do not recommend TripleWhale

SublimeSupps
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář Triple Whale odpověděl 6. listopad 2024

Hi there, so sorry to hear you've had this experience. We would love to get in touch with you to see how we can fix it — please be on the lookout for an email from our team.

23. říjen 2024

My Google ads account got banned because of installing this pixel. Don't use this tool. It doesn't work well

Diluu
Spojené království
Doba používání aplikace: 5 dny
Vývojář Triple Whale odpověděl 6. listopad 2024

Hi there, that shouldn't be the case! We'll reach out to troubleshoot with you. Please be on the lookout for an email from us!

12. září 2024

One of my friends had previously logged in to triple whale whilst using my laptop. A few days later I decided to also start using it. When I clicked the app link to install and open, I filled out all the normal information as you'd expect. The problem is, it connected my store to my friends and shockingly there is no way of removing the account and disconnecting it from my friends using any of ...

Saabuni
Spojené království
Doba používání aplikace: 5 dny
Vývojář Triple Whale odpověděl 6. listopad 2024

Hi there, so sorry to hear you've had this experience. We would love to get in touch with you to see how we can fix it — please be on the lookout for an email from our team.

28. říjen 2024

worst app on Shopify!! can't even add my store or delete one of my previous stores....

Port-A-Fort SE
Švédsko
Doba používání aplikace: 16 minutami
Vývojář Triple Whale odpověděl 6. listopad 2024

Hi there, so sorry to hear you've had this experience. We would love to get in touch with you to see how we can fix it; can you please submit a ticket here? https://www. ...

6. červen 2024

Support is horrible and the app DOES NOT report correctly at all. It will mix ROAS and it does not calculate actual ship cost to customer paid cost correctly. There are so many things missing and errors in the code. I stopped paying a couple months ago and only use the free as a daily reminder on income and add spend. That' about all it's good for. I am switching to another company that is more ...

Toltrazuril Shop
Spojené státy
Doba používání aplikace: 7 měsíci
25. únor 2025

disgusting service and incompetent pricing. STAY AWAY.

Naturcontact US
Spojené státy
Doba používání aplikace: 11 měsíci
7. únor 2025

Crazy expensive for software that breaks every week. Tracking tool is good, everything else sucks
+ they bump the price frequently

AIRLOCK™
Spojené státy