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Podle hodnocení
Great app and great customer support. Harper really helped me to setup the analytics and did so very fast.
Hi Stacial store admin,
Here's Harper from the TrueProfit team. Thank you so much for your greathearted review.
You are the reason for us to grow more and bring a better customer experience.
Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.
Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io
Regards,
Harper
TrueProfit by OneCommerce
Very bad experience with this app, customer service is not comprehensive at all. App is hard to set up. I don't recommend using this app at all. BeProfit is much Better.
Hi, Splendidae store admin
Here is Harper from True Profit team. I hope this message finds you well. We appreciate your recent communication concerning your refund request and the experience you've encountered. We understand that your experience was rooted in a subscription refund request, and we'd like to clarify some aspects of the situation.
It's important to note that the negative experience you had was not due to any issues with our app, as you mentioned. Instead, it arose from the process of requesting a refund for a subscription that had been inadvertently overlooked for cancellation.
Our team is dedicated to ensuring the fair treatment of all users and protecting the integrity of our services. We must uphold the policies and processes in place, which may sometimes involve financial discussions and clarifications to address specific cases. We value the hard work and dedication that goes into the development of our services, and we strive to maintain fairness and consistency for all our users.
Hope to receive a response from you.
Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics
It's super useful and it's beginner-friendly! Saves hours of calculations. It's a must-have for every store even if you are beginner so you can clearly see your profits/losses.
Hi GLOW-CAP.com store admin,
Here is Harper from the TrueProfit team.
First of all, I sincerely thank you for leaving a review.
We appreciate your feedback and comment about your experience using our app and loving our support.
Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.
Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io
Best regards,
Harper
TrueProfit by OneCommerce
Disgusting support, terrible application and a complete example of scam. I wouldn't recommend it to anyone. If there were 0 stars, I would give zero.
Hi CupidoRose store admin
We appreciate your recent communication concerning your refund request and the experience you've encountered. We understand that your experience was rooted in a subscription refund request, and we'd like to clarify some aspects of the situation.
It's important to note that the negative experience you had was not due to any issues with our app, as you mentioned. Instead, it arose from the process of requesting a refund for a subscription.
Our team is dedicated to ensuring the fair treatment of all users and protecting the integrity of our services. We must uphold the policies and processes in place, which may sometimes involve financial discussions and clarifications to address specific cases. We value the hard work and dedication that goes into the development of our services, and we strive to maintain fairness and consistency for all our users.
Hope to receive a response from you.
Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics
great app ,great service, exactly what i want to know better about my shop.highly recommendate it...
Hi uwinshair.com
This is Harper from TrueProfit Team.
First of all, I sincerely thank you for leaving a review.
You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app
Please refer to more details here: https://trueprofit.io/blog/
Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics
Vani from the TrueProfit team was very friendly and helpful with getting my analytics set up properly.
Questions were answered promptly and thoroughly.
Hello Rovenix store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Vani
True Profit
This app is sooooo amazing. A great app to get a better understanding of your margins and profit all in one place. I now know what my real sales are... Nice job
Hello Musubuzi online store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Grace
True Profit
Good customer service and easy to use! It does make calculating profitability analytics much easier and trouble free
Hi Itakico store admin,
Here is Harper from the TrueProfit team.
First of all, I sincerely thank you for leaving a review.
We appreciate your feedback and comment about your experience using our app and loving our support.
Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.
Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io
Best regards,
Harper
TrueProfit by OneCommerce
I really like the app. It is so easy to see the real profit margin within a seconds. It is accurate according to the spends and revenue. I also really appreciate the customer support which is always on point. REALLY RECOMMEND
Hi BetterTan store admin,
Here is Windy from the TrueProfit team.
We would like to express our heartfelt gratitude for choosing our app and taking the time to share your experience about our app. Your feedback is incredibly valuable to us, and we sincerely appreciate your support.
The app doesn't only show the net profit in real time, it also shows you the perfect product combinations. With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.
Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.
If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io
Best regards,
Windy
TrueProfit team
I use this app for my stores and all my clients stores. It's pretty easy to setup and synchronizes quickly every day to give you accurate data fast, as long as you set everything up correctly.
Hi LinerFix store admin,
This is Windy from TrueProfit Team.
First of all, I sincerely thank you for leaving a review.
You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app
Please refer to more details here: https://trueprofit.io/blog/
Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics