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Great app and excellent support, their team is very responsive which is definitely a bonus. The tooling helps a ton with tracking P&L. Primarily because it pulls in all the ad spend accross all (most) ad channels and they have integrations with all major shipping platforms. Although it's overpriced IMO and there are still some limitations, nonetheless overall a good app and I'm happy with it. 4.5 stars.
Hi Seido Knives store admin,
Here is Harper from the TrueProfit team.
First of all, I sincerely thank you for leaving a review.
We appreciate your feedback and comment about your experience using our app and loving our support.
Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.
Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io
Best regards,
Harper
TrueProfit by OneCommerce
Impressive app. The only one I have found which lets you set shipping costs per variant (which is critical for ecom, given shipping costs likely change per country, per item) due to size differences etc... Really good overall
Hi The Brooklyn Pet Store store admin,
This is Harper from TrueProfit Team.
First of all, I sincerely thank you for leaving a review.
You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app
Please refer to more details here: https://trueprofit.io/blog/
Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics
I used this app for a week, the support was okay, they helped me set it all up. The only issue was the pricing plans, it's expensive and they take a % from each order as well! I cancelled because I run a small business and the cost was not worth it, it's a shame they do not want to support smaller businesses.
Hello Force of Life store admin,
Here is Harper from True Profit team.
First of all I sincerely thank you for taking the time to leave a comment. Although we received a negative review from you, we still respect your opinion.
As you also have a very objective share, our support staff has been very enthusiastic to handle and answer your questions sincerely.
We have a paid plan that can be applied to small stores with less than 500 orders per month (usually for small business). Above all else, we always want you to be satisfied with the quality of the application and believe that the money you spend is completely worth it.
If given the opportunity, we still earnestly wish to once again accompany you and develop together.
I also have a follow up email from support staff sent to your personal email.
Hope to receive a response from you.
Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics
Overall good app BUT a bit overpriced as there are a dozen of apps that do the same for 4.99$
I found entering costs a bit of a pain but it's nice that it tracks the fb ad spending.
amazing customer support from harper. went above and beyond to help me with an issue i was facing!
Hello Seleneteeth store admin,
Here is Harper from True Profit team. We want to thank you from the bottom of our hearts for choosing our app and for taking the time to leave a review. We value your opinions very much, and we thank you sincerely for your help.
The software displays the ideal product combinations in addition to the net profit in real time. You can easily find the top product combinations that appeal to your clients and boost your sales by using the bundling tool.
We want to thank you again for your support and good thoughts. Your complete pleasure is our first goal, and we will keep improving the features and functionality of our app to make sure it meets and exceeds your needs.
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Harper
TrueProfit
Best support ever Vani is the Best and BEST APP EVERY
Hello PuppyLab store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Vani
True Profit
Awesome! They were incredibly fast to reply and solved my issue in no time shortly after installing the app.
I highly recomend it! :)
Hi AvenGear store admin,
Here's Windy from the TrueProfit team. Thank you so much for your greathearted review.
You are the reason for us to grow more and bring a better customer experience.
Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.
Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io
Regards,
Windy
TrueProfit by OneCommerce
This app is not for new stores, the cost is high + they take a cut from each order... I am very disappointed.
Hi plantedfeet store admin,
This is Windy from TrueProfit Team.
First of all, we sincerely thank you for spending your time to leave a comment. Although we received a negative review from you, we still appreciate your comment.
We are very sorry that we have provided a clear price list before you install the application. We fully understand that transparency is necessary for users.
And the thing that makes us regret the most is that you have only installed our app for 3 minutes. I believe with that little time, it is impossible to have an overview and evaluate the values that the app can bring to you.
We even have a pricing plan for a small business which is $19.95
If having more opportunities, we still would like to accompany your business.
Looking forward to your email response.
Best regards,
Windy
TrueProfit - Profit & Lost, LTV Analytics
Hello, Dupamine Store store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please get in touch with us via live chat or at support@trueprofit.io.
Best regards,
Vani
True Profit