Trustify: Review & Testimonial

Trustify: Review & Testimonial

Recenze (812)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
8. prosinec 2024

I have reached out to their customer support multiple times to resolve an issue, but I have not received any response. Despite several follow-ups, the lack of assistance is unacceptable. If customer service is important to you, I do not recommend this app.

SS69
Itálie
Doba používání aplikace: 13 dny
Vývojář Trustify (Omega) odpověděl 9. prosinec 2024

Hi,

We are deeply sorry to hear about your negative experience and sincerely apologize for any frustration we may have caused. Resolving your issue has always been a priority ...

Datum úprav: 21. listopad 2024

Sad Update: After months of paying $9 pcm for the app they changed the feature set - moving features we were using in our plan to a higher paid tier with no notice or reasoning. So features we were using on our live store stopped working overnight unless we increased our monthly payments to the next tier. This just feels like extortion and is probably a breach of contract, certainly unethical. ...

Edith & George
Spojené království
Doba používání aplikace: 9 měsíci
Vývojář Trustify (Omega) odpověděl 8. březen 2024

Hi there,

I'm truly sorry to hear about the recent changes you've experienced with our app and the frustration it has caused your live store. We understand how critical ...

11. červenec 2024

The free plan is extremely limited, offering very few features, and the customization options are almost non-existent unless you're willing to pay. It felt like a waste of time to set everything up, only to realize that most of the useful features and customization options require a paid plan. If you're looking for an app with robust free features and flexibility, this might not be the best ...

Bodyland
Srbsko
Doba používání aplikace: Asi 21 hodinami
Vývojář Trustify (Omega) odpověděl 12. červenec 2024

Hi,

Thank you for sharing your feedback. We apologize for any frustration you experienced with the free plan. Our intention with the free plan is to provide a basic ...

29. prosinec 2017

Does not work on my shopify store. I installed the app but then I click on "Activate app" and it does not happen anything.. empty page.

Hydrofoil Boards
Malta
Doba používání aplikace: 6 měsíci
Vývojář Trustify (Omega) odpověděl 22. červen 2020

Hi there,

Thanks for letting us know how the app was for you. Although it was few years ago but we would like to reassure that your issue was supported as soon as you asked ...

Datum úprav: 24. únor 2024

Dont waste your time. They have your reviews deleted days after seriouus work on your review. wake up to see them gone like magic

Amar-T Calzados y Complementos
Španělsko
Doba používání aplikace: 5 dny
Vývojář Trustify (Omega) odpověděl 20. únor 2024

Hi,
We're truly sorry to hear about your experience, and we appreciate you bringing this matter to our attention. We understand the frustration that comes with investing time ...

1. březen 2021

lack of customization, look awful on site, letters are to small, no preview live of the widget.......

Bolpromex
Mexiko
Doba používání aplikace: Asi 7 hodinami
Vývojář Trustify (Omega) odpověděl 1. březen 2021

Hi

Thanks for your feedback and sorry for any inconvenience our app might cause you.
Our app does have the settings and preview layout for you to customize in the app, but ...

18. květen 2024

versao gratuita é um lixo impossivel de usar.

Minha loja
Portugalsko
Doba používání aplikace: 13 minutami
Vývojář Trustify (Omega) odpověděl 19. květen 2024

Ola,

Lamentamos que você tenha tido uma experiência negativa com a versão gratuita do nosso aplicativo. Agradecemos seu feedback, pois ele é fundamental para que possamos ...

9. leden 2018

App is difficult to configure. Once configured it still does not work properly.

Blink Couture
Spojené státy
Doba používání aplikace: Asi hodinou
Vývojář Trustify (Omega) odpověděl 22. červen 2020

Hi there,

Thank you for taking the time to leave a review for us. Although this was more than 2 years ago, we wanted to let future customers know that we did reply right ...

19. říjen 2017

Why would they say it's free when it's not?!

My Golden Pet
Portugalsko
Doba používání aplikace: 2 minutami
Vývojář Trustify (Omega) odpověděl 22. červen 2020

Hi there,

Even this review was few years ago. We would like to thank you for taking the time to leave a review for us, we always appreciate hearing from our customers. As ...

11. červenec 2024

My Store
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář Trustify (Omega) odpověděl 12. červenec 2024

Hi,

Thank you for taking the time to leave a review. We're truly sorry to hear that your experience with our app did not meet your expectations. At Trustify, we strive to ...