Trustify: Review & Testimonial
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It's perfect.
As a beginner and not very familiar with Shopify, I contacted the development team and they were very friendly and responded perfectly.
Thank you so much.
I highly recommend this app.
Thank you for your lovely review! 😊 We're so happy to hear that the Trustify: Review & Testimonial app has been perfect for you and that our team could assist you in such a friendly and effective way. 💖 Your recommendation means the world to us! 🚀 If you ever need more help, feel free to reach out anytime. 🌟
The support team is brilliant. Quick to reply and sorted any issues. The app itself took a bit of time to customise properly, especially for the email templates. But it does the job and looks good on the website. Would definitely recommend.
Thank you for your thoughtful review of the Trustify: Review & Testimonial app! ⭐✨ We're delighted to hear that our support team was quick and brilliant in resolving your issues. 😊 We appreciate your patience in customizing the email templates and are glad the app meets your needs and looks great on your website. 💻💖 Your recommendation means a lot to us, and we’ll keep working to make the app even better for you! 🚀
Thanks for choosing Trustify! 🙌
Very useful product, will continue to purchase in the future
We're so glad you find Trustify: Review & Testimonial useful! 😊 We appreciate your continued support and look forward to serving you in the future. Thanks for the great feedback! 👍🚀
great app, all I need to get the best reviews experience for my costumers, and to take my store reviews to the next level, and with a great support team, your problem will be solved in minutes, pefect pricing plans, highly recommended
Thank you for the incredible feedback! 🌟 We’re thrilled that the Trustify: Review & Testimonial app is helping you elevate your store’s reviews experience and support your customers! 🎉 It’s awesome to know that our team could solve your issues quickly and that you love the flexible pricing plans. We’re here to support you every step of the way! 🚀 Highly recommended by you means the world to us—thank you! 😊
I am beyond impressed with both the app's functionality and exceptional customer service. The features are easy to use and features that help enhance the customer review experience. What stood out to me the most was the support team responding quickly and with perfect execution to what I needed help with.
Thank you for your fantastic review! 😊 We're so happy to hear that you’re impressed with both the functionality of the Trustify: Review & Testimonial app and our customer service. 🌟 It's great to know our support team was able to assist you quickly and effectively. If you need anything else, we’re always here to help! 👍
I tried other review apps, but they didnt work or where not matching my website. I like how easy Trustify is installed and the customer service is great. Thank you!
Thank you for your fantastic feedback! 🌟 We're thrilled to hear that the Trustify: Review & Testimonial app was easy to install and that our customer service met your expectations. If you need any further assistance or have more questions, don't hesitate to reach out. We're here to help! 🙌
Excellent app and excellent support.
We're thrilled you're happy with both the Trustify: Review & Testimonial app and our support! 😊 Thanks for the excellent feedback! 👍🚀
quick customer support and works as expected
Thank you so much for your fantastic 5-star rating! 🌟 We're thrilled to hear that you found our customer support quick 🚀 and that our app works as expected 👍. Your satisfaction is our top priority! If you ever need any assistance or have feedback, feel free to reach out. Thanks for choosing us! 😊✨
I have reached out to their customer support multiple times to resolve an issue, but I have not received any response. Despite several follow-ups, the lack of assistance is unacceptable. If customer service is important to you, I do not recommend this app.
Hi,
We are deeply sorry to hear about your negative experience and sincerely apologize for any frustration we may have caused. Resolving your issue has always been a priority for us, and we regret that our communication may not have met your expectations.
We did reach out multiple times to request access to your store so we could investigate and fix the issue, but we didn’t receive a response. Only yesterday did we discover that we now had permission to access your store, but by then, the app had already been uninstalled. We regret not being able to address this sooner and truly understand how this situation could feel unacceptable on your end.
Please know that we are committed to making things right and earning back your trust. We’d be grateful if you could reinstall the app and reply to our emails so we can fully resolve the issue for you. Our team is always here for you with 24/7 live chat support and at support@omegatheme.com.
We value you as a customer and genuinely hope for the chance to provide the level of support and service that you deserve. Thank you for bringing this to our attention, and we’re ready to assist you whenever you’re ready to reconnect.
All perfect!
Tanya from the support was very helpful with my problem.
everything works really good and fast. App design is really nice too.
Thanks!
We're thrilled to hear that everything is perfect for you! 😊 Tanya is always here to help, and we're glad she could assist with your problem. It's fantastic to know that our app is fast, reliable, and beautifully designed. 🚀✨
Thank you for your support and kind words! 🙌💙 If you need anything else, we're always here for you.