Trustpilot Reviews
- Cena
-
K dispozici je bezplatný plán
- Důležité informace
- Oblíbené u firem ve Spojených státech
- Použití přímo v prostředí administrátora Shopify
- Hodnocení
- 1,8 (120)
- Vývojář
- Trustpilot
Galerie propagovaných obrázků
Turn real customer reviews into traffic, sales, and loyalty.
Expand your brand's reach by building a stellar online presence right where shoppers are researching their next purchase. Attract new customers by showcasing your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.” Build a customer-centric business by discovering trends in your customer reviews on what’s working, and what’s not, to increase customer retention and maximise lifetime value.
- Collect service and product reviews with automated review invitations
- Drag-and-drop review widgets onsite to add social proof at key conversion points
- Increase CTR on Google Ads with reviews that count towards Google Seller Ratings
- Důležité informace
- Oblíbené u firem ve Spojených státech
- Použití přímo v prostředí administrátora Shopify
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Funguje s:
Google, Facebook, Slack, Zendesk, Mailchimp, KlaviyoKategorie
Možnosti zobrazení
Způsoby shromažďování recenzí
Cena
Free Plan
Zdarma
- Claim profile page
- 50 review invites / mo
- Review collectorwidgets
- Respond to reviews
- Drive Google Seller Ratings
- Basic analytics
- Web support
Plus Plan
$3,108 / rok
- All of Free
- Ad-free profile
- 200 review invites / mo
- 8 website widgets
- Performance data & analytics
- Marketing assets
Všechny poplatky jsou fakturovány v měně USD. Zobrazit všechny cenové možnosti
Recenze (120)
Very frustrating software, they paywall you reviews if you need to export them for any issues. The limitations compared to other review apps are so apparent if you just check out a few competitors. Few options and unhelpful support. On top of that I get random sales agents calling me trying to sell me their service every month. Terrible highly do not recommend.
If I could give them 0 stars, I would. We have not been able to see the TrustPilot reviews on our site for over 3 months. It takes them 2 weeks to answer an email, and then it is to ask for the same information that I have already sent. When I finally was able to chat with someone who could see that I was telling the truth about what was going on, they quickly said they would get it to the engineering team. That was 3 weeks ago. And yet, they are very quick at collecting their money. DO NOT GET THIS APP. The customer service is horrible. The support team appears to be non-existent. This app was suggested to us by our CRO Team. We should have investigated the app before we allowed it to be added. It's been a disaster. At least we kept Judge.me. We are happy with them.
Hello,
Thank you for sharing your experience, and we’re truly sorry to hear about the difficulties you’ve encountered. We understand how frustrating this must be and appreciate your patience.
Please don’t hesitate to reach out again, and we’ll do our best to resolve the issue. Here is the contact form: https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360001776219
Best regards,
Trustpilot Team
They are not capable to detect and delete spam reviews, they are not capable of detecting competitors lying about their reviews on their website with the help of trustpilot widget, do not ever think paying them 170 eur a month for nothing.
Hello VoltFiets,
Thanks for sharing your review, and for letting us give our perspective.
Trustpilot works around the clock to ensure our site is Trustworthy, this includes having fraud detection software that scans each review and removes those that appear to be fake, access to a community flagging tool that allows reviewers to flag reviews that seem suspicious, a Whistleblower feature where you can contact our investigations team about suspicious behaviour on Trustpilot, as well as a dedicated team of Content Integrity agents who investigate reports of misuse.
We are led by strong guidelines that help us to decide if a review is compliant or not. It is not in our interest to favour one party or the other - we are here to be a fair and impartial third party. Your trust is what makes Trustpilot work, so we would never do anything to jeopardize that.
Please feel free to continue the dialogue with Content Integrity whether you have further doubts.
All the best,
Flavio - Trustpilot
商品を受け取りました、品質はとても良いです、ありがとうございました。
Hello,
Thank you for your feedback. I hope it is okay for you that I am replying in English. Trustpilot is an independent review site.
If you wish to write a review for a business on Trustpilot, you are welcome to do so on our website: trustpilot.com.
Best,
Trustpilot Technical Support Team
Very bad experience, they installed badges on the homepage without my permission, community Q&A couldn't find removal measures, so called customer service just disappeared, will never use again!
Hi,
Thanks for sharing this review.
Widgets and Trustpilot badges can only be placed on a website, by the owner of the website.
I can see that my colleagues from Support have been in touch with you regarding the widgets showing on your website. They advised these were not linked to the Shopify integration but were installed with Trustpilot Google tag manager. From what I can see now, I believe you have been able to remove these accordingly from your website.
Should you still require any assistance, please do not hesitate to reach out to our Support department and they will be happy to further assist.
Have a nice day.
Kind regards,
Trustpilot
Podpora
Partner Trustpilot může zodpovědět všechny otázky k aplikaci Trustpilot Reviews.
Vývojář
Pilestræde 58, Copenhagen, 1112, DK
Zdroje
Tento vývojář nenabízí přímou podporu v jazyce Čeština.
Uvedena
14. červenec 2021