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This is a great app for reviews! I previously used Loox, but wanted a to try another layout and TrustReviews has big customer images and many options for what additional information you want to show on your page. I emailed them and asked for assistance and within 10 minutes my issue was resolved. Was not expecting to hear back until a day after, so I am very happy with this app and the customer support. Highly recommended and will use again.
We're delighted to hear that our app and customer support exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future.
The TrustReview star jumped in FAST and got my store setup. It replaced another review app that my customers complained about not working. Happy Happy here!
Best customer service. No wait for direct contact and solved my problem so quickly! Highly recommend. The reviews look great on our site!
TrustReviews has been a game-changer for our Shopify store! The seamless integration and user-friendly interface made setup a breeze. We love the customizable widgets and the ability to import reviews from CSV. The automatic email reminders are a fantastic feature, helping us gather more reviews effortlessly. The customer support is top-notch, especially Ebrahim and Ahsan always responsive and helpful. Overall, TrustReviews has significantly boosted our store’s credibility and sales. Highly recommend it to any Shopify merchant looking to enhance their customer trust and engagement!
I have enjoyed using this platform and the support has been awesome! Thanks for the help today from Shahroz.
Since Shopify took away the Product Review app I was in need of a new one. I had backed up my product reviews per Shopify's advice to a CSV file.
I had started a 14 day free trial on the Basic plan and found that the number of reviews allowed to upload was quite small. In the meantime I was having a lot of trouble getting TrustReview to work in my Shopify store.
Starting a chat, I was skeptical about the whole thing ever working for me but I was sent a collaborator request from TrustReview and within 3 hours I was up and running. They did all of the work for me on their side.
Their service was so magnificent that I upgraded my app and now I have all of my previous reviews up and running.
I love the fact that TrustReview automatically sends out review requests to my customers!
High quality product with unmatched service! What's not to love?!?
Just had the pleasure of dealing with Shahroz, I was having some difficulty integrating the app into my online store. He sorted my issues straight away, clear communication and got the issue sorted within 2-3 minutes. Thank you 10/10.
Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!
I reached out to the customer service to add review widgets to my store and they were very responsive and helped me out solve my issue faster. Good service
We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.
I just launched my store and had question regarding the importing reviews and other things and the support team was quick in responding. They fixed my issue in less that two minutes. I was impressed! Thank you guys again.
It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.
Whilst only using this app for less than 24hours, it has been easy to set up, integrate and style.
Customer support were prompt and helpful in a few initial technical questions I had during set up.
Very reasonably priced as well.