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Amazing!
After trying other try before you buy options and them not being a good fit with our online store, we downloaded Try Before You Buy with Mirra and we are impressed with the quick integration and customer service. Shannon has been a big help and has helped ease any concerns we have with extending our online platform into a new offer for our existing and future customers. Having a higher ticket eyewear and watch platform can easily scare customers off so having an option such as try before you buy we hope will increase our AOV, customer loyalty and bring in new clientele.
I’ve had the pleasure of working with Pete, and he is a legend! He has truly made the whole process a breeze. We were on a mission to tackle a pain point in our business, helping customers determine their ring size and whether a particular style would suit them, especially for those who haven’t worn jewellery before. I’m pleased to say that we’ve successfully addressed this issue. Plus, we’re seeing an increase in our average order value, which was another goal we were working on.
We implemented Try with Mirra last week and we are off to a great start. It's clearly getting new customers over the line with 82% of the orders coming from new customers.TWM orders also have a higher AOV. The team were amazing to deal with and made the who onboarding seamless.
It's a huge pleasure working with you. Thank you very much for the review. We are so excited to be part of the growth journey with Alexandra Australia!
This has solved so many problems for my online swimwear biz. My customers love they can now try before you buy which was always a major hurdle for new customers. The app itself is incredibly user friendly and efficient plus the customer service and onboarding help from the Mirra team is excellent. So glad I have this app.
Thank you so much, CEACEA SWIMWEAR! We're thrilled to hear that Try Before You Buy with Mirra has been such a game-changer for your business. It's fantastic that your customers are embracing the "try before you buy" option, and we’re glad our app has made things easier for you. Our team is always here to provide support, and we’re happy to have been part of your onboarding journey. Looking forward to your continued success!
Shoes are notoriously tricky to purchase online so "Try With Mirra" has been a great addition to our online store as a luxury footwear boutique with a higher price point. The service has helped us acquire many first-time buyers and our success rate of pairs kept by them so far has been 100%. It has helped take the risk out of online shopping for our customers.
The setup process was quick and easy with Peter, Shannon, and the team, and I know that there is help if I need it.
I also loved that they had marketing collateral ready to go to help promote/explain the process to customers in a straightforward way and we were able to see our first order within a few days of set up. Would highly recommend it to any e-commerce store!
Thank you, The Nowhere Nation! We’re thrilled Try With Mirra is helping your luxury footwear store attract first-time buyers and achieve a 100% success rate. It’s great to hear the setup was quick, and the marketing material made it easy to get started. We’re always here if you need us, and we appreciate your recommendation!
We were so excited to find about Try With Mirra’s TBYB service – as a home décor brand with a higher price point, it makes complete sense that our customers would want to see our pieces in their own home before committing.
Within a few days of having it on our site (and without any communications around it yet), we have our first order!
Shannon and team have made the setup process so smooth and tailored to my brand. Could not be any more impressed.
Thank you so much for the wonderful review! We’re thrilled to hear that Try With Mirra is already making an impact for your home décor brand, and we’re excited to see your first order come through so quickly. It’s been a pleasure working with you, and we’re here to support you as your TBYB service continues to grow.
Thanks again for the kind words!
The Try Mirra team have been really helpful and responsive during the whole process of setting up and running the app. The data to date is strong, we've had a lot of new customers trying our brand as they can now Try Before They Buy and many of these orders converting into sales. As a fashion brand there is definitely a demand for customers to try styles before they buy in the comfort of their home particularly if they are unsure about sizing. This additional service has helped us grow sales and attract new customers. We have had a few instances where customer returns (and final payments) have had to be proactively followed up and Try Mirra have stepped in to help where needed; on balance we have experienced very few issues in comparison to overall increase of sales.
Thank you very much. We are delighted to be working with such a strong brand as Tallulah & Hope. It's fantastic to see the new sales and customers converting. Allowing customers to try-on dresses and other items in the comfort of their home builds trust and ultimately reduces friction at checkout. We look forward to supporting you for many years to come.
The Try with Mirra app has been incredibly helpful for our customers, especially those who are unsure about sizing. It offers them the flexibility to try on dresses at home before committing to a purchase, which has significantly reduced returns and increased customer satisfaction. Highly recommended for any online retailer looking to enhance customer confidence and satisfaction!
We are truly delighted to be working with you. Thank you so much for your review. You have a brilliant brand and product. Now customers can have the VIP experience when purchasing your beautiful dresses.
The 'Try Before You Buy' app has been a game changer for us. It has opened up orders where customers were initially unsure, converting them into sales. Both conversions and order value have increased.
The team has been incredible and supportive throughout our onboarding process, providing help every step of the way. A big thank you to Pete and Shannon!
We are thrilled to see how well Try Before You Buy is working for you and your customers. Amazing to see these results. Thank you so much for your review. We are very excited to continue working with you and supporting Figur on the superb growth journey you are on.