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I can't get support to help me so I had to give a 1-star review. The need support to get back to a customer more quickly!
I'm so sorry you weren't able to get the support you deserve. Would you like to set up a call to discuss? You have my email address, and I hope to speak with you when the time is right on your end!
I cannot give enough praise to the TryNow team (and especially Ali, who we've been working most closely with). Even though the TryNow integration proved to be a bit more challenging for our brand given the complexity of our product, the TryNow team was up for the challenge and was able to seamlessly integrate / setup the functionality (shoutout to the developers for their amazing work). Throughout the whole setup process, they were extremely responsive and would provide helpful updates. Thank you, TryNow team!!!
As one of the earliest adopters of TryNow, I can confidently say Ben and his team consistently over deliver on all of their promises. Product roadmap, service & support and most importantly…RESULTS. If you’re confident your product will be LOVED when it arrives to your clients, TryNow will help get more of your brands winners in new (and existing) clients hands.
Try Now is the future! Pretty soon every e-commerce website will offer some sort of 'try at home, before you buy' option. This app/company is the leading solution in this space. We have seen a huge uptick in AOV and overall conversion rate, since adding TRY NOW to our website. The tech & integration process is seamless, and their team of representatives are amazing! They can walk you through every step of the process. 10/10
TryNow has had an undeniable impact on our business and is among our highest ROI strategies. Shoppers absolutely love Try Before You Buy, which leads to incremental sales for our business. The product is great and getting better at a rapid rate, and the TryNow team is exceptional to work with.
My overall impression is TryNow increases your competitive advantage. For Duradero, the premise of Try Before You Buy works incredibly well competing against established giants. We are battling brands that have been around for over 100 years in the industrial work boot space. We are wining through service, value, and unique fit technology. TryNow gives us another tool to better engage with customers and give them a level of confidence to try something new that currently none of our competitors are utilizing.
In our initial TryNow outreaches we have had higher than average engagement and conversion. We have just begun to scratch the surface on points of entry and looking forward to expanding. TryNow has easy accessible education and use cases that we are excited to roll out.
The team at TryNow has been great to work with. The integration, communication, and response to questions has been top notch. We discovered a glitch between Shopify and LOOP that was quickly communicated and resolved by the TryNow team and all we had to do was point them in the right direction. The implementation was not without challenges but I judge them based on their ability and speed to respond to those challenges and it was exceptional.
We have worked very hard developing our product and messaging. TryNow helps us meet the customer where they are and offer an incremental level of service while elevating our customer experience. Highly recommend TryNow!
We had a great experience with TryNow. They have been incredibly helpful during setup and onboarding. Any questions we had during the process, Luisa quickly answered and resolved.
They truly care about the brands they work with and want to see you succeed.
Our customers have been loving having this option to try on two of our wigs before committing to either of them.
I can't say enough about the TryNow team. Not only did were they active in making theme edits to get our customer flow live, but they even coordinated theme edits with another app developer to make it happen.
If you need a try-before-you-buy app, you should use TryNow.
Luisa my onboarding specialist is a 5. I really enjoy working with her. She is very responsive and always gives me more info than i request and its always helpful. Thank you. This app has been a huge help for my business singing launching ecomm. My 1st order was a Try Now order. It takes the risk away from the customer and let's you talk big in your marketing. Great app.
Luisa, our customer support agent, has been great! We had some issues setting TryNow up but she was super quick to respond to all our questions and resolve any issues we had. We just launched TryNow and are really looking forward to offering this as a option to our customers. The TryNow platform so far seems to work great and delivers exactly what we were hoping for.