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We’ve been using TXTCart primarily for abandoned cart recovery, and the impact on revenue has been noticeable. The conversational SMS approach works well, especially for warm traffic, and setup was straightforward.
Thank you for sharing this! We're glad to hear that our conversational AI approach has been making a real impact on your recovery flow!
Easy to use app and prompt customer service! So far I am liking it. Thank you.
unistalled but kept charging me
Thank you for your feedback.
It looks like you uninstalled the app on May 20 (yesterday), after 2+ years with us.
TxtCart will not issue new charges past your cancellation/uninstall date. However, any charges incurred while your subscription was still active will still be billed upon cancellation (like in this case).
Had you contacted our support team, we would've clarified this and provided you with the instructions on how to cancel your subscription.
just downloaded it and i cant still do anything for the past 4 days
Great experience with TxtCart AI! Customer support was super responsive and helped me get everything set up quickly. The onboarding was smooth, and they guided me through configuring the SMS checkout settings step by step.
I love how quickly the customer support team has responded to our request, thank you team!
Thank you for the shoutout! Our support team works hard to be there when you need them.
We appreciate you and are happy to have you with us! :)
Great app, I do nothing and it works in the background recovering customers, definitely worth it.
Thank you! That's exactly the experience we aim for, set it up and let it do the work. Really glad it's delivering for you! :)
Amazing customer support. I had a bit of trouble activating my toll-free number, but their support team was incredibly responsive and helpful from start to finish. They answered all of my questions clearly and walked me through the process step by step, making everything easy to understand. You can really tell they care about helping their users and resolving issues quickly. Overall, a great experience and excellent support. Highly recommend.
Thank you for your review!
Juan will be so happy to hear this! We'll make sure to pass your feedback along!
Great customer support, responsive, quick and eager to help.
Thank you! That's exactly the experience we aim to deliver every time. Glad to have you with us!
great customer service! fast response! very helpful! has been very patient with me snd thorough with responses
Thank you so much! We know getting everything right takes time and we're always happy to go the extra mile. Really glad the experience has been a great one!!