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Sara at TXTCart has been incredibly helpful and knowledgeable in assisting me with my inquiries. Her professionalism and dedication to customer service are commendable. She went above and beyond to ensure that all my questions were answered promptly and thoroughly. I greatly appreciate her assistance and would highly recommend her to anyone in need of exceptional customer support. Thank you, Sara, for your outstanding service
Really appreciate the kind words and testimony on behalf of Sara and the entire TxtCart SMS Team!!
- Rachel from TxtCart
The support is great. Have not used it too much yet but the support is always there. Not outsourced, it's solid support. For $1 a month you would have to be a fool not to have this app recovering carts for you
Appreciate the kind words very much!
- TxtCart Team
Great customer service! Rachel was very nice. Also, I've used the app for 2 weeks now and already see a 400% ROI.
Amazing results you've gotten in only 2 weeks!! Keep crushing it and we're always here to support your growth.
- Sara from TxtCart
Heard about TxtCart from a friend and I have to say, while I was skeptical I am very impressed. From the quick few minute onboarding, to their support's willingness to work and help you get setup/results. And the product is very cool, automated responses from AI and real people acting as an extension of your sales team and CS. 10/10 if I could! Highly recommend to anyone looking for an effective SMS solution with top notch support.
Awesome to hear from you! Appreciate the kind words and love the word of mouth. Keep up the good work.
- TxtCart Team
Great experience, one of your team member's helped me a lot right now. Her name is Sara and l give her lots of thanks for helping me with troubles.
Thanks so much for the valued feedback!!
- TxtCart Team
As a user of txtCart at The Premium Way, I’m thoroughly impressed by its effectiveness in addressing cart abandonment issues. The tool’s seamless integration with our Shopify store has been a game changer. The most striking feature is the excellent communication system it offers. Unlike other tools, txtCart facilitates genuine two-way interactions, allowing us to engage directly with our customers. This personal touch has not only improved our customer service but has also significantly increased the trust and conversion for our store. Thanks once again.
A great testimony we greatly appreciate the feedback and summary of success thus far :) Let us know if there's anything else we can do better!
- TxtCart Team
The app works really well, and the customer support is very helpful and kind! I highly recommend this app!
Appreciate the kind words and glad to see the massive success you're having with SMS and abandoned cart recovery :)
- TxtCart Team
Was confused about the different plans but I talked to Sara on the customer support team and she was super nice and helped me with all the issues I was having. Highly recommend using this app and contacting their support team with any problems!
So glad I could be of assistance! Can’t wait to help skyrocket those sales with SMS :)
- Sara from TxtCart
Very good customer service, highly recommend this app.
We're glad you think so highly of our CS team! We care deeply about every merchant/brands success with SMS and the platform :) Let us know if we can do anything else!!
- Sara from TxtCart
The customer service reps are very patient and friendly. I chatted with Sara and she helped answer my question very quickly. Well done!
Glad to hear it! Let us know if we can be helpful to you in any other ways :)
- Sara from TxtCart