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TxtCart has helped me recover a ton of abandoned checkouts, it really makes a difference! Super easy to use and set up, and the campaigns run smoothly. The team is also very responsive whenever I have questions. Definitely worth using if you want to turn missed sales into real orders.
Thank you so much for this amazing review! =D
We're thrilled to hear that TxtCart has helped you recover so many abandoned checkouts and turn them into real orders!
It's great to know the platform has been easy to use and that our team has been responsive when you've needed support. Reviews like yours make all our hard work worthwhile. :)
I rarely write long reviews, but TxtCart AI truly deserves it.
When I first signed up, I immediately ran into an issue — my country wasn’t listed during setup. I expected a long wait or a generic response… but their support team reacted instantly.
They stayed with me for almost three hours, answering every message calmly, professionally, and with genuine care. They didn’t just “fix” the issue — they went out of their way to create a solution for my specific situation and even gave me access so I could start using TextCart to scale my profits right away.
Honestly, I’m extremely impressed.
Their patience, their attitude, and their willingness to help in every detail made me feel like a valued customer, not just another ticket.
I’m very, very satisfied with this app and the team behind it.
Top-tier support, top-tier experience.
Wow, thank you for taking the time to share such detailed feedback! It's feedback like yours that motivates us to be better!
We're so glad our team could help resolve the country listing issue and get you up and running quickly. Three hours is a long time, and we really appreciate your patience while we worked through everything together. It's wonderful to hear that you felt genuinely cared for throughout the process; that's exactly what we aim for! :D
We're excited to be part of your journey to scale your business, and we're here whenever you need us.
Thank you for trusting TxtCart! <3
TxtCard has been great with recovering a lot of my customers. The AI seems very realistic and the customers love taking the offer!
Thank you for your review!
I've used txt cart for some time, and I really appreciate how effective it is. I noticed operating at a beginner level, through to scaling my store, it surprised me how many people actually sign up to SMS notifications, and how easy it is to convert them into sales.
The conversation AI is very intuitive and can help guide abandoned customers back through the funnel much easier than email notifications.
I reached out to the support recently to help me set up more countries to target and to help expedite my phone number verifications. I also had a few queries about optimizing my settings. Alexandra was very helpful, responded quickly and gave me direct informative answers to my queries.
Would definitely recommend as an essential app for everyones Shopify store.
Thanks so much for the kind words!
Do be sure to let us know if there’s any further way we can support your business!
- TxtCart Support
Juan was exceptional! He really went out the way to help me! I absolutely love the customer service
Thank you so much for your review!
We'll make sure to let Juan know about your kind feedback! :)
customer service is excellent, ive used many sms providers and I am really enjoying this one! it might just be my new favorite sms platform! Also, Roohul is super cool/helpful and deserves a raise. ;)
Thank you so much for the wonderful feedback! We're thrilled you're enjoying the platform and that it might become your new favorite SMS solution. I'll make sure Roohul knows about your kind words!
PS: If you're enjoying the app now, you will LOVE IT next year when we release our 4.0 version. There's a ton of great new features coming up!!
I’ve had a great experience with TxtCart’s customer support. Although I ran into a few small setup issues, Ehsan was incredibly patient and walked me through everything step by step. I’m really glad I chose TxtCart for my SMS marketing – it’s been a great decision so far
We appreciate you taking the time to review TxtCart SMS Marketing!
- TxtCart Team
The App is really easy to use and effective. The Support team is also extremely fast. I had a response 1 minute after sending my first message.
We're glad to hear you were happy with our support team's response time. They normally answer within 1 minute, 24/7!
Honestly - I went in grumpy, had to migrate from Yotpo which is a pain - but I was ultra impressed by not only the support (on the day after Christmas even) but the cost value is incredibly reasonable for SMS sends and the control panel looks super. Grumpy face now = Smiley face. Well done guys.
Thanks so much for giving us a chance! We're thrilled we could turn that frown upside down. Welcome to TxtCart! :D
New to the app. Alexandra was beyond amazing in helping me navigate setup. Super excited to see the growth it brings
Thank you for the great review! We're so happy to hear that Alexandra provided you with amazing support during your setup process. :D
We're excited to have you on board and can't wait to see the results TxtCart brings to your business!