W3 Custom Order Status

Great App ! Does exactly what we needed and its a must have for all shopify stores. Going to be a big hit after testing phase is complete. You can create custom statuses with different colours coding, can send customized email automatically every time status changes. Simple yet very useful app. Very affordable compared to existing alternatives.
-Sachit
www.nzwatchstore.co.nz

Great App!

Does just what I need it to do-Cool Thanks
www.Mysexywaist.com

works as advertised. very helpful app.

Our products require stages of production, and this app has been fantastic. Keeping customers informed each step of the way is key to our success. The app also helps us stay organized internally.

Bob here from ANB Mart Online Shopping Australia (www.anbmart.com.au).
We have been using your plugin in our ecommerce store and so far we have had a good experience with it. Your plugin has been a great help for us to overcome some of the limitations that we had in our Shopify store - thanks for that!

This is the best app I've added to my store since we set up several years ago. We make products that sometimes have longer lead times and this makes keeping all our customers up to date (and our own records in order) really easy.
Highly recommended.
Oh and Justin is amazingly helpful in setting it all up and making minor edits to aesthetics.

Very nice app and serves its purpose. The customer support were quick to help. I can definitely recommend this app

Used this app to make a tracker for customers getting their bike repairs done. Saves us answering the phone every ten minutes! Good app, coding options allow you to modify things nicely. (luckily the staff are really helpful if you aren't great with coding!) Really helpful though, happy to recommend.

Updated- After a series of emails and discussions the guys at W3 came through and produced an AMAZING status update that is perfect for what we need!! Pulls in product photo and uses our company fonts. Great service and product!!

Updated - Added another star as the developer email to follow up on updates without any request from myself showing they are genuine in their journey to improve the app

Could do with a lot of work

You need to create dummy orders when you want to see what an email looks like. Couldn't see any way to check template

1)No generic email templates you can select that look good, its plain text only
2)Order details can't be centre aligned, always pushes to left hand side
3)Limited number of fonts (didn't have Lato)
4)Dosn't pull in product photo like other email apps did

It's OK and does what it says on the tin but if your looking to really offer something in the way of branding this isn't for you

Most of the items in our store are crafted on demand when a customer places an order and go through several crafting and finishing steps before being sent to packaging and shipping. I wanted a way to let our customers know where their order is in our production queue with several custom statuses. I wanted a way to notify my customers via email quickly and easily when their order moves from one status to another. I also wanted the custom status to be shown to the customer in some places where it normally is not shown. Custom Order Status by W3 gives me everything I want, and more. And for the couple of small layout/design wishes that weren't met out of the box, W3 support was able to take care of for me very quickly, ultimately giving me exactly what I wanted. Everything is super customizable, so now I have some work to do to make everything look great. Which is actually kind of fun because the admin tools for this app are great and easy to use. Integration with MailChip was flawless. I know my customers are going to love this! Thank you, W3!