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The issue was resolved quickly. Thanks for such fast service
We're delighted to hear that we could resolve your issue swiftly. Providing fast and efficient service is always our priority. Thank you for choosing us!
I am using this plugin with Filter and this plugin is very full featured and powerful. I had a problem and the customer service staff helped me out right away. I highly recommend this plugin.
Thank you so much for your positive review! We're delighted to hear that you're finding our plugin to be full-featured and powerful, and that our customer service team was able to assist you promptly when you encountered an issue. Your recommendation means a lot to us, and we're committed to continually providing top-notch support and enhancing our plugin to meet your needs.
I had difficulties with the app and wanted to uninstall it but I thought I'd ask the support first I had a lady called Nancy in the support very polite she explained everything to me the app is super the customer support is wonderful I kept the app and am happy with it
Thank you for sharing your experience. We're glad our support team could assist you with the app setup. It's fantastic to hear that you're happy with the app and decided to keep it. If you ever need any further assistance, we're always here for you.
Great app, main reason for this is the customer support. Always very quick and helpful when issues arise with app and adjusting certain things. If you have a large store with a need for very specific filters I highly suggest this app as it is easy to customise.
Thank you for the great review! We're glad you like our app and found our support helpful. It's great to know that our customization options have met your needs, especially for large stores with specific filtering requirements.
very helpfull customer service
Thank you for your kind words. Your satisfaction is always our top priority.
Great support.
I asked a question via chat and it was resolved within minutes.
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our support team.
Wonderful App to Search By Metafield
and Support is very fast and good
Rly Good support, rly good app
We're delighted to hear that you're loving our support and app. Your kind words truly brighten our day.
Awesome app for those who are looking for flexibility in making the product page look more user-friendly (color filters, size filters, the list goes on)
Also, can't beat their live chat customer support (extremely responsive and are able to resolve any troubleshooting issues in real time)
Overall, great experience for us, and not theme restricted either - HUGE KUDOS!!
Thank you so much for your fantastic review. It's wonderful to know that our live chat support has been responsive and effective in resolving any issues you encounter in real time.
I am updating my October 2023 review in May 2024, with further positive feedback (as can't submit multiple reviews).
Following on from the previous brilliant work by the team last October 2023, helping us to stylize the collection /filter pages (we have a lot of info to display), we'd found that that the format wasn't working well for mobile users. I sent the team a mock-up diagram of how I would like the content to display, including the need to embed information pulled from external apps/plugins. Literally 24 hours later, the team had rendered the changes, fixed the formatting, fully tested and deployed working. WOW!!
We are in start-up mode and despite offering to pay towards development fees, the team did the work free of charge - pro-bono to help get us up and running.
I have spent much time researching different Shopify filter and search options - this solution stands head and shoulders above others on flexibility, performance, features, metafield use, price and just brilliant support.
Businesses at our stage of growth depend on suppliers being flexible and responsive and we will look to keep good relationships with the team as we grow and continue to utilise their apps and services wherever possible. A big thank you! :) :) :)
ORIGINAL REVIEW - October 2023:-
If I could rate this developer 10 stars versus 5, I would. If you are working with sorting and filtering collections based on custom metafields - look no further, this is the app to go for. Here's why.....
Firsty, the App is the only one that makes sorting collections by custom metafield not only possible, but intuitive to set up and immediately working, including the possibility to override front-end default collection sort settings and set the order of default sort priorities. Wow.
Then you get into the business of these filtering apps all rendering their own collection-product template, which overrides your installed collection template and any customisations you've done in Liquid. Here's the 10 stars bit - firstly the filter template looks native without having to make a bunch of additional custom settings (believe me I've tried several other apps where this was a nightmare to get things looking "normal"). Secondly, the developers went out their way to create a Javascript render of my liquid customisations - which included a table rendering custom metafields, so the collection template looks exactly the way I developed it in Liquid. And all sorted in 24hrs.
And another major point - the filters look great out the box, and have a nice set of customisation features including colouration of the ranges and can handle custom metafields. Just all-'round brilliant product and support. Thank you.