AI Search & Product Filter |SB

[10/16]
The app was great but the problem with the way shopify apps work, when they stop they break everything. This app has been down multiple times in the last few months and when it goes down, no one can use the site. Causing us to miss out in untold revenue.

[old review]
Been using this app for a few years now. The support team is very responsive and always resolves problems quickly. Highly recommended.

Very helpful tool for product and collection management. Search tool is very powerful with extra filters. Plugins to integrate other popular apps. But on top of it all, a very responsive support team.

The best app for filters, sorting and search. Really pleased with the app, the great design that matches automatically our theme and the quick response from the team available on chat. Thank you!

This app is amazingly feature rich. They have been able to tackle every use case we have come up with! I can't overstate the value provided. Additionally the support team for this app is incredibly responsive. They dive into each issue and fix things on the fly, and if they can't they get back to you promptly with a solution.

We've been using this app for a couple of years and it has performed relatively great for us but lately their service (servers) keep on dropping - the current outage is more than 48 hours - which means that none of our collection pages are coming up and since all of our collection pages are setup using this app, our site is essentially down whenever their server goes down. That, to me, is a problem especially during a holiday sales season. Not being able to count of quick resolution of issues and not having a backup (their app code should be able to revert if it can't connect to their servers) is a problem considering the marketing activities and expenditure that we put in place weeks in advance. Additionally, their systems do not send emails or alerts when their system is down so the only way to know about these issues is to constantly check the status of your site (and specifically the collection pages) or via customers sending us messages that the site isn't showing any products (what happened this past labor day weekend).

I really like the app and its capabilities but they have to do more work around stability of their servers and proactive alerting to their customers when their systems go down.

The BEST app by far for filter, search, hiding out of stock, analytics, and lot more...
The support is amazing and very fast...

Thank you guys,

Great app performs as expected and more. Support has been very helpful and very quick in response. Will definitely recommend to others as well.

This app is must have and it offers much more. Not to mention their support team is one of the best to work with.

Very clean look, easy to use and customer service was excellent! The location filter makes it easy for our customers to do same day store pickups.

Coming from Wordpress / Woocommerce development world we were new to Shopify and the myriad of apps available. When looking for a customizable and flexible search mechanism Ultimate Search Filter was frequently at the top of the list. Installation and configuration was a straightforward. Initially I had some trouble because I was unfamiliar with how the app interacted with the Shopify theme architecture. For the record - it overrides any files in your theme - so you need to make adjustments within the App settings - using a slightly different format (non-liquid code). This was the case specifically for the Collections and Search results pages and modals. However when I reached out to the development team they were more than happy to help me tweak my files to accommodate the necessary behavior. I think this App is a great choice for anyone who is developing a store. The combination of features and robust support makes implementing this tool a pleasure. Highly recommend!