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This app has been extremely helpful to our team! It ensures that we have a reminder when orders are left unfulfilled. This has resulted in an increase in satisfied customers. Additionally, the support has been super fast to respond to our inquiries and has made all adjustments we have requested without hesitation. We truly appreciate this!
I used this app to help me update customers. I am a dropshipper and some orders take longer to fulfill so the app helps me keep customers updated BEFORE they contact me questioning "where's my order?"
I get anxiety when customers contact us asking about their order that's taking long or doesn't have a tracking number yet. This has helped ease my anxieties about the whole process.
Customer support is very responsive. They will usually get back to you within less than 24 hours.
Thanks for using the app and taking time to provide a great review. :)
This app is exactly what we needed to make sure our customers and staff are clear on order lead times. It's worth every penny!
Great app and support from the developer. Highly recommended to anyone looking to send mass emails to customers with unfulfilled orders.
Directions were not clear, but the help desk assistant was great!
Thanks for the review. :)
Excellent App for helping never miss an order fulfillment date. Great support as well! Very easy install. I would highly recommend.
Simple to use and SO helpful. As a small business owner, I rely on this tool to keep me out of relationship trouble with customers over shipping issues that crop up from time to time.
Works great and is super helpful for tracking unfufilled orders and even sending messages to your customers automatically. The creator even added extra features for me.
Thanks for the great review. I'm glad you like the app and find it useful :-)
Very useful app for both internal and to customer automation of communications. Great and very efficient support.
Recommended.
Thanks for the great review. We are happy to help you with your needs.
I haven't been able to find another App on Shopify that does anything like this or at this price. Easy and intuitive to set up. Customer Service is top notch. They quickly incorporated some filtering suggestions I made. Great App
Thanks for the great review.