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Heather was very helpful when we were having issues remapping our products! She went above and beyond.
Unleashed is the best inventory management system I have had experience with, and works well with Shopify. A few minor annoyances over the years, but I understand that it is difficult to get everything perfect when trying to join the dots between two intricate platforms. Unleashed continues to improve and I believe this combination will continue to evolve as the eccomerce and inventory combination of choice.
Unleashed integrates pretty well with Shopify managing the the inventory of our products on Shopify. It is easy to pull reports on Unleashed as well for costing. Due to our nature of business we have lots of BOM which Unleashed handles easily. The biggest annoyance I have is that Unleashed cannot push inventory for multiple warehouse to its corresponding warehouse on Shopify. Their advice is to create multiple Shopify accounts. Hope that Unleashed could fix this sooner rather than later.