UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

Recenze (935)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
12. listopad 2024

Jacinda from UpCart saved the day! I had spent days trying figure out how to combine Buy X, Get Y (Gift with Purchase / Reward Spend Thresholds) with subscriptions and also allow product-level discounts to apply to the subscriptions too. The solution was complex but the gist is to not use Buy X, Get Y in Shopify, but rather make a 100% off product discount with a minimum QTY of 1, make that product hidden from your store, then use UpCart to add the product to your cart. Works perfectly in all scenarios!

Axiology
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář AfterSell by Rokt odpověděl 16. listopad 2024

SWEET! Jacinda is pretty fantastic, we're so happy she was able to quickly help you with combining discounts and how to set up free gifts. We know it can be a complicated process and are super glad we could help you get that figured out 😀

20. říjen 2024

It is an awesome app. Easily customizable, and has all the different modules I need. It even has subscription upsell modules. We were able to configure the cart drawer exactly how we wanted to and customize it to our brands colors and aesthetic.

Graymatter Labs
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář AfterSell by Rokt odpověděl 5. listopad 2024

We're so happy to hear that you enjoy all the modules UpCart has to offer! We do our best to make UpCart as user friendly and flexible as possible 😀 It's awesome you were able to customize the cart to your brand, it's one of the things we're most proud of with UpCart. Thank you so much for your loyalty and we look forward to continuing to work with you in the future 😁

- Everyone at UpCart

30. září 2024

Our experience with UpCart has been excellent! The platform is user-friendly, and the upsell features have been highly effective. Plus, the customer service is super helpful and typically responds quickly.

Zing Bars
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář AfterSell by Rokt odpověděl 16. listopad 2024

Excellent!! Thanks for such a nice review! 😁. Super glad you found us easy to use and effective for your upsells, with the addition of great customer service. Thank you so much for trusting us to help you grow your business 😍

25. říjen 2024

I had a great experience with Dom from UpCart support! She was incredibly friendly and went out of her way to assist with my concerns. Dom was quick to understand the issues I was facing and worked diligently to resolve most of them. Her attentiveness and willingness to help made the whole process so much smoother. Excellent customer service – thank you, Dom!

SimplyKoolThings
Singapur
Doba používání aplikace: 7 měsíci
13. listopad 2024

Great app, I find it super useful on my store. The support team have also been really helpful.

Bundl Australia
Austrálie
Doba používání aplikace: 12 měsíci
Vývojář AfterSell by Rokt odpověděl 16. listopad 2024

We're so glad our support team was able to help you and that our app is useful for your store 😀. Thank you for your loyalty and we look forward to seeing your continued success!

25. září 2024

I had the absolute pleasure of working with Jordan from the support team at UpCart Cart Drawer, and I can't express enough how impressed I was with the level of service I received. Jordan was an incredible asset throughout the entire process. From the moment I reached out, the response time was lightning fast—less than a minute! In today’s world, where long waits and slow responses are the norm, this was a breath of fresh air.

Jordan quickly understood my needs and was able to resolve every issue I had with absolute precision. Not only did he assist me with my concerns, but he also executed all the changes exactly as I requested, without missing a beat. His attention to detail, professionalism, and thorough knowledge of the UpCart Cart Drawer app truly stood out. He ensured that my cart was customized and functioning just the way I wanted, and he did so with remarkable efficiency.

If you ever have the chance to work with Jordan, consider yourself lucky. His expertise, patience, and commitment to customer satisfaction are beyond exceptional. It’s rare to find such dedicated support, and I can confidently say that Jordan sets the gold standard. UpCart is fortunate to have him on the team!

Highly recommend Jordan for all your support needs—trust me, you won’t be disappointed!

TIGHTIES
Německo
Doba používání aplikace: 9 měsíci
8. říjen 2024

I cannot say enough amazing things about UpCart / AfterSell and the support!!! Support team hopped on last minute when I urgently needed to migrate from a competitor app to UpCart due to some issues with conversion on the other. Patti hopped on a call with me close to 11pm at night to walk me through the launch and it could not have been an easier launch. The ability customize the cart and easily has already been a game changer. Cannot thank the team enough!

ARMRA
Spojené státy
Doba používání aplikace: Asi 2 měsíci
28. říjen 2024

Great app with a wonderful service! When u need to change something u can always ask for help through the chat and without any problems they will help u untill u have finished ur task that u had in mind.

Vandevo
Nizozemsko
Doba používání aplikace: 7 měsíci
28. říjen 2024

Very good app, John helped me with a few changes I needed to make in the code and did it extremely fast on the spot.

Signet Collection
Izrael
Doba používání aplikace: 8 měsíci
Datum úprav: 29. listopad 2024

I had originally written a 1-star review because something on my invoice did not add up and I thought UpCart was charging a percentage of my sales.

Their team reached out to me and patiently explained to me their pricing model and how that works. They clarified all of my doubts and it's clear that they really care about their product and having happy customers.

Because of that experience, I'm amending my review to 4 stars. I don't give 5 stars, because I still don't understand why this tool can't be a one-time subscription model regardless of how many orders I have on my shop.

However, if you're looking for a nice cart drawer solution, and don't mind their pricing model, this tool has been a breeze to install and use!

Simple Germany
Německo
Doba používání aplikace: 8 měsíci
Vývojář AfterSell by Rokt odpověděl 25. listopad 2024

Hi there Simple Germany!

I'm really sorry to hear about your poor experience with our pricing! If you have feedback on how we can word the pricing better to reduce confusion, please let us know and we'll do everything in our power to ensure it's clearer in the future.

With that in mind, allow me to explain why UpCart's pricing is structured this way. UpCart isn't just an upselling app, and this is why we don't charge on a per-upsell basis.

UpCart's main value is giving your customers a convenient, always accessible, and easy way to manage their cart while browsing your store. Normally they'd have to load a whole new page (.../cart) to do so, which adds friction to the transaction and may increase churn.

The best way to judge UpCart's impact is by looking at the number of orders generated, since every order interacts with UpCart and gets value from it.

I completely understand the frustration around the pricing, I recommend continuing the conversation with our support team (clicking "I need more help" on the bot will redirect the conversation to our team) so we can help improve your experience with the app.

Thanks again for your honest review, and we hope to hear from you in the support inbox soon!

- The UpCart Team