UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

Recenze (1 002)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 94 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
14. únor 2024

Customer service responding to late

Laviedos
Belgie
Doba používání aplikace: 5 měsíci
17. leden 2024

I see all these stellar reviews. But we never were able to test it actually. Customer service took forever to finally never help during trial. Were they just waiting for us to be charged and hooked? Not sure. Customer service was arguing with us for no reason. We just wanted exactly what was on the demo store. Don't advertise something you don't implement for customers. I would recommend doing custom work with a good dev. On the long run it would be cheaper.

Pastreez
Spojené státy
Doba používání aplikace: 10 dny
30. leden 2024

App works fine, but we uninstalled it in free trial and still were billed 14.99 weeks later. Thats not good customer service.

Daporeo
Spojené státy
Doba používání aplikace: 8 dny
5. květen 2023

Terrible app, messed up completely our store including direct buy links, doesn't work with currency converters, support not replying. A total mess.

Galileo FX
Itálie
Doba používání aplikace: Asi 22 hodinami
Vývojář AfterSell by Rokt odpověděl 5. květen 2023

I am really sorry that you had a negative experience. I believe this bug is being caused by conflict with the currency converter app on your site. There are 10,000+ Shopify Themes and Apps on the market, so there is sometimes a chance that one of these themes/apps breaks UpCart's functionality.

Our team is always here to help though! I have sent you message directly through email and will continue the conversation there.

I will do my best to turn this negative experience into a positive one for you 🙏.

Best,

Armon

Co-founder @ UpCart

18. duben 2024

RYSE
Spojené státy
Doba používání aplikace: 7 dny
9. leden 2024

CaseRally
Spojené království
Doba používání aplikace: 4 minutami