UpCart—Cart Drawer Cart Upsell
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This app has many restrictions that aren't told you to you upfront until you discover them yourself and ask the support team (to which their answers are simply, "our app doesn't have control over it"). Free rewards cannot be restricted on cart pages (only sliding cart), and even though I need the order tag to be free of tags, upcart just dominates that space affecting my normal business processes. When asked their response is, "we need that space too". I've only been using this app for a week or so, and not only are the restrictions affecting my processes (customers are literally adding dozens of free rewards with no restrictions), but upcart has been no help in trying to find a solution.
Dhruv was super helpful and kind. I needed help with making it match my store size and spacing issues- he was prompt and made all the changes quickly. Even said there are updates coming where we can do a column style instead of all stacked. I'll be waiting to upgrade.
Thank you so much for your review 🙏! We're so happy to hear that our customer service team was able to help resolve the issue and that we were able to make changes quickly. We are excited about the upcoming updates, it's coming soon! Thank you again for taking the time to leave a review!
Easy to set up and customise - was able to make it work as part of a VAT exemption workflow at checkout. Also, a real bonus was that support responded to a query in under 10 mins. Recommended!
I just installed and the application seems it will be a great help for our AOV! It can be easily to customized to match your theme and if you need help the CS is very quick to respond and help/customize for you. Highly recommended.
Thank you for the feedback! We're glad to hear that it was easy to customize and that our support team was quick in responding.
We've been working very hard on making UpCart a great tool for all stores, so we really appreciate that you took the time to share your experience with us 🙌.
I was blown away by the customer service this team has for their apps. I worked with a handful of people who got me to the right person (Pierre). He was wonderful, responsive and extremely helpful. He solved 100% of our cart issues within minutes. If you're looking for upsell or cart apps look no further. This is the only apps you want to be working with!
Thanks for the review!
Happy to hear Pierre was able to help you out!
Please let us know if you ever need anything else, alright? :)
This app really changes the way your cart looks. My conversion rate was 2.2% before installing the app and after I installed it and with minor tweaks, my conversion rate doubled. Their support is forsure top notch. They went out their way to help me with some coding to how I wanted it. Thank you guys! I recommended this app to my discord and to anyone.
Hey thanks a ton for recommending us in your discord! :) That really helps a lot!
So does the review, so thank you for that too!
Let us know if you have any other needs or questions alright?
Always happy to help boost that conversion rate even more! 🚀
Armon is really helpful and did a lot to fix my problems! Also very customer friendly
The best cart upsell app out there, top design, fast support and really user friendly interface. I can recommend
Great app and superb, friendly support. We've already seen a big difference since using it. Download it now!
Another great app for helping my new store. Very grateful for the tremendous support I got and the overall feel of the app is amazing.