Upload‑Lift Image Upload
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
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Perfect app for uploading customer artwork. Support is on message when you are clear with the support you need. 5 stars. ... because it works and the support is there.
Tiene muchas opciones para configurarla, el diseño, los idiomas etc. Sin duda la mejor app, funciona muy bien
Muchas gracias por la revisión. Nos alegramos de que la app pueda ser util para usted!
really bad customer support service. they didn't really seems like they wanted to solve my problem...
We answered all of your 5+ support requests, we even provided screenshots in our responses. If you think this justifies leaving this review, then your are ngmi.
Works as intended, and the support is the best i have experienced, it has a very detailed interface and very good multi language support.
It is an unprecedented experience of using Upload-Lift. An efficient support team to assist with using this app.
We used this app for several months, including the last BFCM. We faced several challenges. Some orders came in with no uploaded file (even though this could be attributed to another app as we tested). Customers were getting a file type not allowed message (we enabled all file types), or customers seeing an endless spinning wheel when trying to upload (connectivity issues?). While Michael did his best to help, we left a 1-star review regardless. We were unhappy with the app's performance and all the extra work it caused. That was our subjective experience as a paid customer with two stores using this app. Until here, it would just be a merchant with a negative experience. Imagine our surprise when we received an email threatening us with cutting all store access to the app mid-BFCM if we did not take down the 1-star review by night. We were FORCED to remove the review to avoid sales disruption in our best-selling product in the middle of the most important sales campaign of the year. We reported this to the Shopify Partner department for investigation; email captures included. We have been in business for over four years, and NEVER we were never threatened before based on a review. We switched apps as soon as BFCM was over. Unbelievable. Sometimes, you'll get a negative review even if you do your best. It happens to everyone. You don't reach out to the customer threatening him with actions to have it removed!
Hi Fran, sad to see that you again decided post the review (As you mentioned you posted it more than once). We were in contact over countless emails, you left a 1-star review in the middle of us checking your store, in our opinion, this was not justified. The issues you were seeing are highly likely from an incompatibility with another app or your theme.
I wish you all the best with your store.