File Upload by Uploadery

Absolutely brilliant. Contacted them at 10pm and the following day everything was updated as requested. They arranged my website so that customers can see what they are uploading and preview. Fab service !

Don't make the same mistake I made going with this app over the countless others that are sooooo much better then this and less expensive. I made the costly mistake of trusting this app for my store and had countless option sets which took a long time to set up. 1st off, they lack the functionality to edit your order in the cart which literally every OTHER options app offers and they charge you extra if you want to allow customers to upload their files which is a basic functionality for other options apps. The biggest issue I have with this app is the lack of support and transparency. There was recent an update with shopify that made this app not function properly, but they decided to not tell their users. This ended up costing me $1000's of dollars in sales since customers couldn't even add to their cart, the only reason i knew was because i started to get customer complaints. When i reached out to them, they ended up saying that it was due to shopify making an update and that they weren't able to do anything about it. I reached out to shopify, and they did confirm that they performed an update to their api's which is common but that all apps are made aware of any type of updates weeks or months in advance so they can properly update their apps to not have any issues. The fact that infinite options has as many downloads as they have you would expect them to at least tell you that they will not be able to function the way they were, but no they decided to omit that information and just wait until users noticed. Their support team is literally a joke, if you're reading this go check out all the other options like hulk, globo, avis, and various others that are less expensive but offer wayyyy better functionality, the difference is not even close. I wish i would have never installed this app and saved myself the countless hours of having to migrate to a different app, let alone the thousands of dollars that this app ended costing me by not working as it should've. I hope that my post helps at least 1 person not make the same mistake that i made and chooses to offer their product options with an actual reliable app.

Customer support is amazing. The install team was able to make several updates for me within hours of my request. Having file upload saves us so much time

Amazing app, and customer service! My customers are easily able to upload a photo to customize their product. Emily Fladager was a pleasure to communicate with as well, I enjoyed working with her.

Simple and does what I need! Don't hesitate to contact support for help. They were excellent and very responsive.

I had to reach out for an issue with my site. Customer Support got back to me within an hour and after some information exchange, they walked me through the solution until the problem was resolved. I worked with Emily! She is smart, polite and witty too! Customer Service was fantastic! Technical Competence was outstanding! Emily was able to fix my problems and make me laugh. 6 stars!

I installed this app about 3 years ago and recently updated my theme and for some reason it didn't installed my apps. I reached out to them and they fixed my issue in minutes. I cannot recommend enough.

Love this app and their costumer service. Thank you team!

Very easy setup, and when I had an issue, they resolved it within a day. Great customer service!

Great app! We needed some customization and the ShopPad guys - Alan in particular - were awesome. Provided exactly what we required in only one day for the simple $20 White Glove Service charge. These guys are awesome! Still using 3 years later and experience has been the same. Fast response and assistance from their support team.

The ShopPad team is responsive, nice, sincern and proactive! They helped me verify the app was compatible with Shopify 2.0 and even cleaned up my older code and made my site run even faster. I cant say enough great things about this team.