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The customer support I received was fast and pertinent to my issue. No firm is perfect, that is an impossible expectation, but I am happy with the support, and the App seems to be working appropriately.
I have updated this review a couple of times already. I have some issues with features I miss and would like to see in a future upgrade. Most importantly, as one test customer pointed out, the uploaded image is not shown as the main image in the cart when checking out. Instead the general product image is shown. Same issue when moving on to payment. This may create uncertainty for the customer: Did he actually manage to upload his image correctly? But based on my positive experience with the UploadKit customer service - and after having many ideas accepted and implemented - I must say, that they are extremely competent and helpful. And actually that is more important than a few missing features. So I revert to my original judgment - 5 stars. Currently there is no better upload app available.
Amazing service customer. I'm on a free trial but will upgrade to the paid version because i know i can rely on them if anything's up. Plus the upload features is nicer and faster than the other apps i tried.
This is a great and intuitive way to add an image upload feature to your website. And what is even better is the service! I was trying to integrate UploadKit into my EcomSolid website and I was having some trouble. Their team quickly helped me out and got it working exactly how i wanted it to. Highly recommend UploadKit!
This App is exactly what I was looking for! Looks professional, easy for customers, just awesome! Thank you for creating this fantastic app!! Great job!
What I love most about uploadkit is that the customer service is the best! They reply very fast, and they guide you along the process of customizing the app for your needs. I highly recommend this app to everyone who wants to optimize their store! Thanks!
Was using a competitor first, but decided to try out this after a tip. Best choice ever, this is how it always should be done.
Enough customizable from start, and even when I wanted to have something tweaked even further to fit my store it was done by support in less than 5 min.
No, this is not a fake review, I'm just impressed:)
Love the app and its ability to display uploaded file thumbnails vs a text string or file name. Loads fast and works great. And fantastic customer service. Needed a little code help with making a slight adjustment and Toby was outstanding. Thanks Toby.
Very fast customer service, Great app, does exactly what I need done for my site. Whenever I had an issue (rarely) the customer service reaches out and fixes the problem very fast.
Great app if you are selling custom products that you want your customers to upload their designs. Support is responsive