Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Recenze (1 977)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 97 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
26. září 2024

The Application works very well and the team at Logbase is incredibly helpful. A big thank you to Sudhan for the support!

TEA ONE SUPPLY
Maroko
Doba používání aplikace: 24 hodinami
Vývojář Logbase odpověděl 8. říjen 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

6. srpen 2024

Great help from Janari and Trissha. Solved my problems well! Thanks!

OLUV Jewelry
Hongkong – ZAO Číny
Doba používání aplikace: 21 dny
Vývojář Logbase odpověděl 7. srpen 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

26. červenec 2024

Have only recently installed the app but had to write a review because i am already very impressed. Easy to use and the support has been excellent!

Claro Jewels
Spojené království
Doba používání aplikace: Asi 22 hodinami
Vývojář Logbase odpověděl 1. srpen 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

9. červenec 2024

Beware that this app doesn't work for Iphone. Specifically, if you have different offers the first upsell pop up doesn't show up. The customer service doesn't care about your problem.. they said they were going to share this problem with their technician but nothing has been done and I haven't received a single e-mail from them.
The zoom call was completely a waste of time, the staff didn't know what to do.

BPG Radiocomunicazioni Srl
Itálie
Doba používání aplikace: 5 dny
Vývojář Logbase odpověděl 10. červenec 2024

We would like to clarify that we have already fixed the iPhone issue, and an email notification was sent on July 9. We have now sent you another email as well. We kindly request that you check your spam folders. The email has been sent from connect@logbase.io. We hope we can resolve this confusion, as the issue has been fixed and notified. Please feel free to reach out if you have any further queries.

11. červenec 2024

Mani helped me so quickly and solved every issues. Great customer service.

Urban NoMad
Francie
Doba používání aplikace: Asi měsícem
Vývojář Logbase odpověděl 17. červenec 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

17. září 2024

Lost sales by using this app. The popups freeze on customers leaving them stuck at checkout. They fixed it on one of the offers, but it kept happening and I no longer trust it.

Skin & Bare It | Esthetician and Acne Specialist
Spojené státy
Doba používání aplikace: 7 dny
Vývojář Logbase odpověděl 19. září 2024

We regret any inconvenience caused. Previously, we identified that the issue was caused by custom field validation on your store's cart page. While our cart add-on pop-up triggers the validation after clicking "Continue," it caused the checkout flow to be stuck. The fix we applied was for all offers in the store and was tested on multiple devices. If the problem persists, we kindly request you to reinstall the app and contact us with the app in a disabled state for further investigation. Changes to the theme or products may have impacted the previous fix.

We have also sent you a detailed email. We hope to get a chance to resolve this sooner.

14. říjen 2024

Resposta muito rapida.

Alto Giro
Brazílie
Doba používání aplikace: 3 měsíci
12. srpen 2024

Thank you Sankari for your help

My Store
Spojené království
Doba používání aplikace: Asi měsícem
Vývojář Logbase odpověděl 20. srpen 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

4. říjen 2024

Annie Was great helped me out the entire time thanks for 5 star service

mouthfullofroses
Spojené státy
Doba používání aplikace: Asi 13 hodinami
Vývojář Logbase odpověděl 6. říjen 2024

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

29. srpen 2024

Excellent customer service. They help resolve issues very quickly

Print Pro Solutions
Spojené státy
Doba používání aplikace: 5 dny
Vývojář Logbase odpověděl 9. září 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.