Upsell & Cross Sell — Selleasy , Počet recenzí: 1 611
Zpřesnit
-
Podle hodnocení
Veena was very helpful and kind! She helped get my pop up set up in my store and made it super easy for me to use this app!
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
All went well....fantastic experience with service
Thank you so much for your fantastic 5-star review!
This app is very intuitive and easy to set up. I'm not a web developer, so for styling changes I set up a zoom call and Sudhan was super helpful (and quick!) in making all the changes I requested so the upsell options looked exactly like I wanted them to and matched our website theme perfectly. Sudhan was great! Highly recommend this app if you want to increase your AOV.
Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.
Thank you Dhinakar for your help.
I needed a little guidance and he was super kind and was able to help me with everything :)
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share ...
Excellent app and even better support. We were having issues setting up the widgets correctly in our store and the support was really helpful in fixing them for us over a quick zoom call
Thank you! We're really grateful and appreciate you for taking the time to share your valuable feedback with us.
I changed my theme and contacted them to fix the widget since it's not working anymore, the support agent is not paying attention, sent him/her a ton of screenshot and explanation and him/her asked me to explain my problem "in details". took the time to write down a new explanation in word document and when i returned to the chat, the session was closed with that agent!
Apologies for the inconvenience you faced after changing your theme. We're sorry for the support lapse and the chat ending prematurely. This was due to a high chat load at that time. We did check your store now, and we think the root cause of the issue might be the app not being enabled in the Theme's App embed. We have reached out to you by email with more information. Hope we are able to connect with you soon.
I gave them access to my store to fix some small things (like the color of the button), but they broke my store. It's not responsive anymore!
First apologies for any inconvenience we may have caused. Unfortunately we are unable to check the root cause now as you had uninstalled the app, and from your email we realize that you don't want us to contact you back.
It's really sad that we are unable to resolve this, but please do let us know in case you change you mind - our team will be glad to setup the app to perfectly suit your store.
Abishek
Cofounder, Selleasy.
Great customer service. Janani, the customer service go extra effort in trying to solve our problem. While most customer service hear you, Janani listen to your problem. Highly recommended this apps.
We appreciate you taking the time to leave us a 5-star review. It means a lot to our whole team.
Dhinakar did a very good job, setting up our app.
Very helpfull and friendly. Now I hope app will be just as good and usefull.
Until now - great customer service :)
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.
Great customer service and the app is already converting! Easy to set up even for a beginner store.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.