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I've come half a year later for some support and yet again, they helped me through the issues I was facing.
Really liking the app so far, it looks very high quality.
Thank you for the great review! We're thrilled that you think our app is well-designed and has a wide range of options. We've put a lot of thought into creating a high-quality product that meets your needs.
Our support team is dedicated to providing top-notch assistance, and we're glad we were able to help you quickly and effectively with any issues you faced.
We really appreciate your feedback and your positive experience with our app.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I am using this app which is very good.
I also get along well with the support service.
Thank you.
this app is amazing. the upsells work really well, and customer service come back to me extremely quickly within seconds to help me with changing the settings. I WOULD HIGHLY RECOMMEND it's much better than the 5 other upsell apps i tried before
Great! Thank you so much for your recommendation 🤩 We are extremely happy to see more and more merchants RECOMMEND our small effort put on our small app 🥳
We love you guys 🥰
- Sarah, Helixo 👩🦰
Have only just started using the APP but so far have been impressed by the functionalities and more importantly by the prompt and efficient online service. Have no hesitancy in recommending the UFE Cross Sell & Upsell Bundle APP.
If you face any further issues or if you need any assistance with our app feel free to contact us at support@helixo.co or via our in-app chat.
-Sarah, Customer support Advocate.
This App is everything I searched for. The support is more than great, Helped me with so much problems and solved everything. The design on the shop is so clean, and also the backend looks good, so you can find everything you want.
Thank you so much for finding great value in our app. We are always happy to help merchants like you
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great application with the possibility to add html code. Fast, it does not slow down the website. Extremely responsive customer service
We appreciate you taking the time to leave us an excellent review.
Your feedback helps us improve our service for our valued customers.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team
We've had some initial trouble when setting up, but support has really been responsive - great job. At the time, we are seeing a 0.5-2% conversion on the upsell module. Looking forward to the coming weeks.
Thank you so much for your support. Your words really mean a lot to us, these words really inspire us to keep moving forward. We shall strive to make our apps even better for your better experience Thank you.
If in need of help please contact us via the in-app chat or at suppor@helixo.co, We are always happy to help.
-Sarah, Customer Service Executive
There are still features need to be upgraded with their app. But definitely, their customer service is awesome. They won't leave you empty handed, they will help you until your issue is resolved. Amazing!
Thank you so much for your kind words. We shall strive to improve our services for you. Thanks again for your support.
If you stumble across any more issues please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Sreeshankar, Customer Support Advocate.
Love this app, we use it for every single product in our store. Support is incredible & almost instant to respond.
That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.
If you need further assistance please contact us at support@helixo.co or via our in-app chat.
- Sree shankar, Customer Support Advocate
Simple, straight forward and effective! Love it! I had a small issue with the discount not shown in cart, but in check out page. Contacted the customer service through chat, and connected with Sarah. She and her team helped me fixing the issue promptly. Highly recommend!