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Really good , useful and efficient app ! Always somebody to help us when we need. definitely a good way to make growing up our company
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.
Brilliant. I only use the free version currently but it's already converted a customer. I had an issue with the offer showing correctly and the support is nothing short of 5 stars. Very quick and very helpful. I highly recommend this company and it's app.
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great Support Service , Quick answer to my Question and do custom works for me , Thanks a lot to
We are grateful that you took the time out to leave us a review. Your review made my day. Your feedback helps us to improve service for everyone
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great app and very simple to use.
The design is great and there are many advanced options which can be used for any kind of offer.
Thank you so much for this wonderful opinion. Our hard work and dedication to being recognized by merchants like you give us immense joy and inspiration.
If in need of further assistance please contact us via the in-app chat or at support@helixo.co.
-Sarah, Customer Support Advocate.
Es una buena App, ayuda para poder elevar el ticket promedio de venta.
Es algo confuso de entender los conceptos de parametrización, pero su equipo de soporte es excelente.
En primer lugar, muchas gracias por su tiempo. Gracias por encontrar un gran valor en nuestra aplicación y servicio.
Podríamos ayudarte en cada situación. Por favor, háganos saber si necesita ayuda.
En caso de consultas adicionales, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.
- Sarah, defensora de atención al cliente.
Sarah and the team are great! They helped me code the plugin into our custom theme on shopify - no questions asked! Will recommend. Now i'll wait for the sales to come in.
We are really grateful for your kind words. This really inspires us to keep moving forward. We shall strive to make your experience with our app more and more enjoyable as we move forward. Thank you.
In case of further queries please contact us via the in-app chat or at support@helixo.co
-Sarah, Helixo customer support.
Why does this app create an order draft? Apart from that, we are very happy with the application. Thank you
First of all, thank you so much for your review. Your words really made our day.
The Draft Orders API provides the ability to create draft orders with a discount. UFE app uses Shopify draft order to apply the discount for upsell offers.
The draft order status changes to complete when the customer makes payment and completes the checkout.
Also, consider a draft order with an open status as an abandonment order.
Hope you got the point. Thanks again for your kind words.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.
Best APP to do cross-selling and offers. It has several configurations and we can put it the way we want.
The app works well. I got some issues with the app design on my store. I contacted the support, and their team were really professional and fast in fixing my issues. So great
Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.
If you have further queries please contact us via our in-app chat or at support@helixo.co. We are always happy to help.
- Sarah, Customer Support Advocate.
great fast service
Thank you for your positive feedback on our fast and efficient service! We greatly appreciate your kind words and are always here to assist you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team