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Great application with the possibility to add html code. Fast, it does not slow down the website. Extremely responsive customer service
We appreciate you taking the time to leave us an excellent review.
Your feedback helps us improve our service for our valued customers.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team
We've had some initial trouble when setting up, but support has really been responsive - great job. At the time, we are seeing a 0.5-2% conversion on the upsell module. Looking forward to the coming weeks.
Thank you so much for your support. Your words really mean a lot to us, these words really inspire us to keep moving forward. We shall strive to make our apps even better for your better experience Thank you.
If in need of help please contact us via the in-app chat or at suppor@helixo.co, We are always happy to help.
-Sarah, Customer Service Executive
There are still features need to be upgraded with their app. But definitely, their customer service is awesome. They won't leave you empty handed, they will help you until your issue is resolved. Amazing!
Thank you so much for your kind words. We shall strive to improve our services for you. Thanks again for your support.
If you stumble across any more issues please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Sreeshankar, Customer Support Advocate.
Love this app, we use it for every single product in our store. Support is incredible & almost instant to respond.
That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.
If you need further assistance please contact us at support@helixo.co or via our in-app chat.
- Sree shankar, Customer Support Advocate
The outstanding customer service, paired with its user-friendly nature and ability to boost average order value
Thank you for your positive review! We are proud to hear that our outstanding customer service, user-friendly platform, and ability to boost average order value have met your expectations. We take pride in providing exceptional support and continuously improving our services to enhance the overall customer experience. Your feedback is greatly appreciated, and we will strive to maintain this high level of service.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Simple, straight forward and effective! Love it! I had a small issue with the discount not shown in cart, but in check out page. Contacted the customer service through chat, and connected with Sarah. She and her team helped me fixing the issue promptly. Highly recommend!
Great UI and functionality. And great customer service. Highly recommended if looking to improve your AOV.
Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.
If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.
- Tinu, Customer Support Advocate
Sarah the customer support girl is incredible and very helpfull. Great app i would highly recommend :)
Thank you so much. Thank you for mentioning my name. This is a great motivation for me and my team to work harder.
Please let us know if you need any further assistance at support@helixo.co or via our in-app chat. We are always happy to help.
- Sarah, Customer Support Advocate.
The support is great. Sarah handles my problem in a very professional .. I would really recommend this app!
Thank you so much for sharing your awesome experience with us 🥰. Really appreciate your time 🎉
- Sarah, Helixo 👩🦰
Use it for one year and update to new version for our new theme. Get very great help from support team(Sara and her colleagues). Would recommend this app to everyone who really want more AOVs.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for sharing good feedback. We look forward to serving you for many years to come! Also, we will consider your suggestion on the future updates
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.