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Agent Megan was super helpful. Great communication and the app and fulfilment work great! Super happy.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Working with Usadrop is amazing. Agent Rick is exceptional helpful in addressing my questions, and very fast making them highly recommend for dropshipping.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Very trusted and helpful platform offers very fast shipping times for cheap prices, and specially I love the costumer support Judy helped me today she found all the products I asked for, really recommend!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
There are very few products in the jewellery category.
I searched for Halloween and found one item.
I definitely don't recommend it.
Dear customer,
First and foremost, we appreciate your valuable feedback. We highly value the opinions of each customer to continually improve our service. Regarding your feedback about the limited selection of jewelry products, we have taken note of it and will take active steps to expand the range of products in this category to meet more customer needs.
Furthermore, we apologize for the inconvenience you experienced when searching for Halloween products and only finding one item. To enhance your shopping experience, we recommend trying to search using the three different tabs under "Winner" on our website to ensure you can discover more Halloween items. We will ensure a more diverse selection to meet your expectations.
We genuinely appreciate your feedback as it helps us improve and provide you with a better service. If you have any other questions or needs, please feel free to contact us. We look forward to serving you better.
Thank you once again for choosing our service.
Sincerely,
USAdrop Support Team
So first things first our main agent Rachel is very unresponsive and lets her other agent under her do the work I don't mind this but when the work is done incorrectly then this impacts business.
I'm very disappointed in Aida for forgetting to put the quote on the app before she left for the holidays now we can't even pay to have it fulfilled leaving our customers with delayed orders. Now this will affect our payment processors.
I would recommend using ecommops and day one fulfilment they have really good customer service and support plus shipping speed is close to 8 days to the usa.
I will continue using this company to see if they will improve on this but if they don't they will lose another client.
I don't really like reviewing any company bad since I was really hoping the best for this one since without a bad review where can they improve right?
Dear Customer,
First and foremost, we would like to express our sincere apologies for your recent dissatisfaction. We deeply regret any inconvenience you've experienced, as we are committed to providing the best service possible.
Regarding the concerns you raised about our agent Rachel, we will promptly address this issue and ensure that your needs are met to your satisfaction. Customer satisfaction is of utmost importance to us, and we will take steps to improve communication and service quality.
As for the problem you mentioned that I forgot to provide you with the quotation, we sincerely apologize for this oversight. It was an error on our part, and we will ensure that such a situation does not occur again. Furthermore, we have already informed all customers in advance that we will be on holiday on the 29th to ensure that orders and deliveries are not impacted.
We understand the importance of delivery speed and customer service, and we will continue to strive to meet your expectations in these areas. We appreciate your suggestion, and we are committed to making improvements to provide better service.
We highly value your honest feedback because it is through understanding issues that we can continuously improve. We look forward to continuing to serve you with excellence. If you have any further questions or needs, please do not hesitate to reach out to us.
Once again, thank you for choosing our service.
Warm regards,
USAdrop Support Team
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!