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Great app with amazing customer support.
We have been using the app for three months now and everything works exactly as we expect.
When we missed a feature in the app, we contacted support. A few days later, the feature was already implemented. We can now automatically add the survey answers as a tag to the Shopify customer account. Thanks for that!
The AI Email Report is also very helpful and gives a good overview of all data.
We highly recommend the app!
Thanks for the review and for suggesting the new Shopify auto-tagging feature!
Glad you also like our new AI email reports - we're excited to help you collect more customer insights 🙌
just installed it so far so good easy to install easy to use thanks for a user friendly app will definetly test it
Thanks so much for trying out UserLoop, excited to help you get set up and start getting lots more reviews!
Amazing app and even better customer service. UserLoop allowed me to easily add two customer surveys, one after checkout at the confirmation page, and an email survey sent to customers who completed purchases and those who've left the cart-- for free. And when I had trouble setting up one of the surveys, James responded within 5 hours and resolved my issue right away. 100% recommend.
I installed this 2 days ago, really easy to use and support was amazing. They helped me tailor it to what I wanted. One of the best apps I have used.
They're awesome. I was able to quickly create an AI based survey to help me create a lead magnet for new customers.
Such a useful app. Very easy to install. The customer service is exceptional, staff are super helpful and got back to me almost immediately. Highly recommended.
What a beautiful app! Super easy to setup and get it going. Support is also extremely quick! Love this app!
App works great for running a post-purchase survey. Easy to setup and great AI features built in. Customer support is very quick to respond and always so helpful. By far the best support for any app/software that we use.
I use this app for polls on new products I should release. Very helpful when I get to know what my customers want!
Really simple app to install, great UX and fantastic customer service. The free plan is brilliant for us at the moment as we grow. Ideally there would be a plan in-between Free and $29 dollars a month, to enable the data export, but this is being super super picky :)
Don't hesitate to toggle this app in - highly recommended!