UserLoop Surveys & Feedback
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Surveys for feedback, attribution and market research. Collect responses at checkout & by email.
Learn where your customers come from and what they want with surveys at every step of your store's experience. Survey customers at checkout, when they abandon cart, upon delivery and more. UserLoop uses AI to help you write best-practice survey questions and analyze customer responses. Automatically translate your survey into 100+ languages. Identify high-value customer segments. Learn how to improve your product offering. Track customer satisfaction.
- Run surveys at checkout, by email or link. Supports checkout extensibility.
- Abandoned checkout surveys. Uncover issues and recover carts.
- AI-powered analytics segment responses by spend, AOV and customer profile.
- Incentivize responses & boost sales with unique discount codes and gift cards.
- Export your response data to CSV. Translate your survey into 100+ languages.
Contém texto sem tradução
Idiomas
inglês, francês, alemãoe espanhol
Este app não está traduzido para português (Brasil)
Funciona com
- Checkout
- Contas de clientes
- Google Reviews
- Truspilot Reviews
- Facebook Reviews
- Klaviyo
- OpenAI
- Meta
Categorias
Personalização de formulários
Tipos de pesquisa
Gestão de envios
Preços
Free Basics
Grátis
- 1 Post-Purchase Survey
- 3 Questions per survey
- 4 Question Types
- AI Question Writer
Starter
$29 /mês
- 5 Surveys
- Email Surveys
- Follow Up Questions
- Bulk Email Surveys
- Discount Code Rewards
- Data Export
- Unlimited Team Seats
- Email Reports
Avaliação gratuita de 14 dias
Scale
$99 /mês
- 20 Surveys
- Checkout, Link & Email Surveys
- EVERYTHING IN STARTER +
- Language Translations
- Gift Card Rewards
- Klaviyo
- Meta
- Shopify Tags
- SDK
Avaliação gratuita de 14 dias
Pro
$229 /mês
- Unlimited Surveys
- Checkout, Link & Email Surveys
- EVERYTHING IN SCALE +
- SDK
- API
- Customer Video Responses
Avaliação gratuita de 14 dias
Contém texto sem tradução
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço
Avaliações (30)
- 100% das avaliações são de 5 estrelas
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0% das avaliações são de 4 estrelas
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0% das avaliações são de 3 estrelas
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0% das avaliações são de 2 estrelas
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0% das avaliações são de 1 estrelas
The app is easy to use and the team answers questions very fast! I am so happy we found Userloop!
I was looking for a feedback app that could be used on my order status/thank you pages using Shopify's new checkout extensibility. This app fit perfectly.
Not only is the app seamless, but the support you get is amazing. I've reached out a few times, and get a reply back instantly.
I'm excited to see what insights I'll gather through this app!
Userloop has been a very nice addition to my store. I use it to set up post-purchase surveys and abandoned cart surveys, and it’s really transformed how I gather feedback. It helps me understand how customers find my store, and I get valuable insights right after they check out; whether it’s about any hesitations they had or just general feedback. Before, I was mostly guessing, but not I get real, actionable information directly from my customers.
The abandoned cart feature has been a big help too. I’ve gained a lot of insight into why customers leave their carts, which is going to help me reduce those in the future. Plus, the owner, James, is incredibly responsive and genuinely committed to making a great app. He’s open to feedback and is working on some exciting new features, including a few of my suggestions.
All in all, Userloop is a must-have for anyone looking to improve their store and get to know their customers better. Highly recommend. I checked quite a few other survey apps and am glad I went with UserLoop.
It's SO easy to set up, gives me a TON of valuable information and the customer support is SO FAST. This one is a no brainer.
Also the owner of the app is experimenting a lot with AI right now and how he can make the questions and data better for users. Great work!
Killer App! Every year it just gets better and better. Our fav feature is that it tags the user & all of the products they bought along with giving unique discount codes at the end of surveys.
Also... better yet. SUPER responsive team. We've even had the pleasure of talking to the owner numerous times; Great Guy! He's always looking for feedback. Truly smart & motivated guy.
Thanks for being an amazing UserLoop customer - really appreciate all your feedback!
Atendimento
O atendimento para o app é oferecido por UserLoop
Ou acesse o portal de atendimento da empresaRecursos
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).
Lançado
22 de março de 2021 · Changelog
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