Recensies (20)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 10% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
Bewerkt 24 januari 2018

This is one of the best Helpdesk & Knowledgebase platform for small-medium sized business. It lets you integrate all crucial channels into one platform and you can automate many tasks which takes 2 people work time for me. They are fast at responding. I recommend UVdesk if they continue to support as they do now.

Feel free to check it out: https://kriptotek.com

Kriptotek Com
Turkije
Ongeveer 2 maanden gebruiken de app
29 oktober 2019

A very easy to use program. Intergration of other apps are very straightforward and the step by step instructions are great. Support was very attentive to an initial installation issue I was having and got it squared away quickly.

Self Reliance Outfitters
Verenigde Staten
Ongeveer een maand gebruiken de app
13 juli 2018

Thank you Vidushi for all your help and support in setting the app up. The App seems like it can do everything and anything required for customer service. We're looking forward to trialling it out! Highly recommended.

Popaball
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
Bewerkt 22 april 2019

It is really a sophisticated app, and the customer service and relation is very fantastic and prompt

The app solves many of our problem and makes the flow automated.

The customer support is awesome and prompt.

SLEEKBASKET
Verenigde Staten
15 dagen gebruiken de app
27 maart 2018

Work very well and the support team immediately helped my on skype with settings. It connects with Shopify and looks pretty affordable compared to other apps. Recommended!

Doctorseo
Italië
11 dagen gebruiken de app
22 februari 2018

Usually we do not try new apps, But none of the other suits our requirements. This was exactly what we were looking for and works extremely well.

Pros:
Can convert all mails to Tickets.
Highly customizable.
Can have multiple forms with multiple fields
Can have a knowledgebase
Can connect with multiple apps
Easy to use UI for the Backend
Saved Replies and templates to tickets and custom HTML
Workflows

Their support is excellent. They connected us through skype and solved all our issues and helped us in installation and customization.

Cons.
Not any we can think of. The app has too many options and will require sometime to integrate and get used to it. However it still works immediately after you install.

Conclusion:
Must have app for customer support and provide professional ticket system and knowledge-base for customers. Give it a try you will not regret.

Tanotis
India
7 dagen gebruiken de app
12 februari 2021

Incredible support, great brought!
Thank you
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Mil Genial Uruguay
Uruguay
7 dagen gebruiken de app
23 oktober 2018

Still new to the program but customer service and help has been brilliant, i had a lot of questions and lots of help requests that were all done for me almost instantly. So 5* support and a ticket system at a great price point for our store..

Little Angels Prams
Verenigd Koninkrijk
5 dagen gebruiken de app