Webkul Helpdesk Support‑UVdesk

Webkul Helpdesk Support‑UVdesk

$36 /měsíc. Zkušební verze zdarma.
Hodnocení (4,9)
Recenze

Důležité informace

Vytvořeno pro vaši firmu
  • Použití přímo v prostředí administrátora Shopify
  • Funguje s nejnovějšími motivy

O této aplikaci

Uvedena

19. květen 2017

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Funguje s:

Amazon, eBay, Magento 2, OpenCart, Cs-Cart

Converts customer support inquiries into the service tickets. Streamline customer support.

UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart.

UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart. více
  • Streamline customer support from one dashboard.
  • Utilize pre-defined templates, Reporting, Automated workflow for quick support.
  • A custom Form helps the customer to send an instant query from the Shopify front

Cena

Enterprise Plan

$36 / měsíc

  • $36 for Two Agents
  • Multiple Stores
  • 50+ Apps
  • Unlimited Mailbox
  • All Enterprise Plan Features

30denní zkušební verze zdarma

Enterprise Plan

$36 / měsíc

  • $36 for Two Agents
  • Multiple Stores
  • 50+ Apps
  • Unlimited Mailbox
  • All Enterprise Plan Features

30denní zkušební verze zdarma

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti

Počet recenzí: 19

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 89 % hodnocení s 5 hvězdami
  • 11 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
Datum úprav: 26. duben 2019

WOW! From day 1 we've been using a suite of WebKul apps. The Apps are great but the customer support is even better. This UVdesk app is super simple to use, in no time I was able to install and configure it. I ran into 1 issue, messaged WebKul support through the UVDesk app and they fixed it.

We are not tech savvy at all so having WebKul help us and stand behind us is really a game changer.

Any issues you may have or think you have WebKul will fix, they really stand behind their products. I can't think of any other development team so committed to their craft.

Thank you very much WebKul for helping us out =D

Verycanadian
Kanada
Doba používání aplikace: Téměř 4 roky
16. červen 2019

This app is quite easy to use and the live support very helpful. Looking for the Live chat function add into this app.

MDreams
Hongkong – ZAO Číny
Doba používání aplikace: Více než 2 roky
1. říjen 2020

It's almost one month since I installed the app. There are so many things/features I liked about this app. 1. It's easy to use and very powerful the Ticket Dashboard System.
2. Live Chat Support for the customer (the good part is, it does not affect the page loading speed that I was very concerned about)
3. Automated Replies to the customer queries
4. You can even write and manage the tasks from UV Desk
5. UVDesk even generates tickets if someone comments/messages on any social media handle. 6. Form Builder
7. It even lets your customer raise tickets from your website itself, can see the status of the ticket, and even can reply for the same. All from the website. What more we should be expecting as a merchant. Customer support is very cooperative. Just a flawless experience. Must use it.

Amogue
Indie
Doba používání aplikace: Více než 2 roky
27. květen 2018

This app works well with Shopify website. Easy to use for the backend. UVdesk app developers are very helpful and responsive towards our support inquiries as well. Would recommend anyone who require a ticketing system for their website!

Hanscafe
Singapur
Doba používání aplikace: Téměř 2 roky
11. červenec 2020

Among some of the apps that we considered this one integrates various functionalities like a Knowledge Base, FAQ Section, and Customer Support Messaging that made it a great package. The support is very kind and helpful, we worked with Himani who help us get set up. I give it four stars because it lacks some Branding flexibility that should be a standard in some functions, like the ability to add an image in the knowledge base banner or customize the bubble icon which is always present on the front end. Hopefully, they can add these as functionalities.

Aztro Marketplace
Spojené státy
Doba používání aplikace: Asi rokem

O této aplikaci

Uvedena

19. květen 2017

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Funguje s:

Amazon, eBay, Magento 2, OpenCart, Cs-Cart

Vytvořeno partnerem Webkul Software Pvt Ltd

Informace o partnerovi Webkul Software Pvt Ltd

Průměrné hodnocení: 4,5

Počet roků zkušeností s vývojem aplikací pro Shopify App Store: 10

H-28, Sector 63, Noida, UP, 201301, IN

Podpora

Poslat zprávu

(+91)-9870284067

support@uvdesk.com

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

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