Webkul Helpdesk Support‑UVdesk

Webkul Helpdesk Support‑UVdesk

Prijs
 $36 per maand. Gratis proefperiode beschikbaar.
Hoogtepunten
Werkt met de nieuwste thema's
Beoordeling
4,9 (20)

Converts customer support inquiries into the service tickets. Streamline customer support.

UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart.

UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart. meer
  • Streamline customer support from one dashboard.
  • Utilize pre-defined templates, Reporting, Automated workflow for quick support.
  • A custom Form helps the customer to send an instant query from the Shopify front

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Hoogtepunten
Werkt met de nieuwste thema's

Talen

Engels

Deze app is niet vertaald in het Nederlands

Werkt met

Amazon, eBay, Magento 2, OpenCart, Cs-Cart

Categorieën

Prijs

Enterprise Plan

$36 /maand

  • $36 for Two Agents
  • Multiple Stores
  • 50+ Apps
  • Unlimited Mailbox
  • All Enterprise Plan Features

Gratis proefperiode van 30 dagen

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Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties

Recensies (20)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 10% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
4 oktober 2024

I used Webkul Helpdesk Support—UVdesk and was impressed by its user-friendly interface and intuitive design.

The standout aspect was the exceptional support from the Webkul team—they were responsive and knowledgeable, always going above and beyond to help.

This platform has significantly improved my customer service workflow, making it a fantastic tool for any business looking to enhance its support capabilities. I’m excited to explore more features in the future!

PE - Flawless Bloom LLC
Verenigde Staten
5 maanden gebruiken de app
Bewerkt 26 april 2019

WOW! From day 1 we've been using a suite of WebKul apps. The Apps are great but the customer support is even better. This UVdesk app is super simple to use, in no time I was able to install and configure it. I ran into 1 issue, messaged WebKul support through the UVDesk app and they fixed it.

We are not tech savvy at all so having WebKul help us and stand behind us is really a game changer.

Any issues you may have or think you have WebKul will fix, they really stand behind their products. I can't think of any other development team so committed to their craft.

Thank you very much WebKul for helping us out =D

Verycanadian
Canada
Bijna 4 jaar gebruiken de app
1 oktober 2020

It's almost one month since I installed the app. There are so many things/features I liked about this app. 1. It's easy to use and very powerful the Ticket Dashboard System.
2. Live Chat Support for the customer (the good part is, it does not affect the page loading speed that I was very concerned about)
3. Automated Replies to the customer queries
4. You can even write and manage the tasks from UV Desk
5. UVDesk even generates tickets if someone comments/messages on any social media handle. 6. Form Builder
7. It even lets your customer raise tickets from your website itself, can see the status of the ticket, and even can reply for the same. All from the website. What more we should be expecting as a merchant. Customer support is very cooperative. Just a flawless experience. Must use it.

Amogue
India
Meer dan 2 jaar gebruiken de app
27 mei 2018

This app works well with Shopify website. Easy to use for the backend. UVdesk app developers are very helpful and responsive towards our support inquiries as well. Would recommend anyone who require a ticketing system for their website!

Hanscafe
Singapore
Bijna 2 jaar gebruiken de app
12 juni 2018

I highly recommend UVdesk. The features are great and the ticket system keeps me organized with customer inquiries, exchange requests, etc. The customer service team is great and if I ever need help or there is a glitch in the system, they attend to it right away. This is a great Helpdesk for a great price!

Fasten Swim
Verenigde Staten
11 maanden gebruiken de app

Ondersteuning

Webkul Software Pvt Ltd kan al je vragen beantwoorden over Webkul Helpdesk Support‑UVdesk.

Ontwikkelaar

Webkul Software Pvt Ltd

H-28, Sector 63, Noida, UP, 201301, IN

Hulpbronnen

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

Geïntroduceerd

19 mei 2017

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